Supplier Performance Program Manager, Design Construction And Services

Google Inc. Sunnyvale , CA 94085

Posted 2 weeks ago

Google's projects, like our users, span the globe and require managers to keep the big picture in focus. As a Program Manager at Google, you lead complex, multi-disciplinary projects. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders. Your projects often span offices, time zones and hemispheres, and it's your job to keep all the players coordinated on the project's progress and deadlines.

In this role, you will work with GDC teams to develop and administer supplier management strategies for our design, construction, and services; maintain a global supplier management database; develop training materials; conduct training; maintain strong vendor relationships; and drive continuous improvement initiatives across the portfolio.

As a Supplier Performance Manager on the Program Controls Organization (PCO) team, you will develop the data center supplier management strategy to support Google's cutting edge technology and business needs. You will also develop and execute Google's program that focuses on supplier development through a set of engagement tools and processes including supplier qualification, scorecards, business reviews, and audits in support of our data center construction. Additionally, you will lead and participate on projects, understanding and resolving complex issues and mitigating risks. In this role, you will manage internal stakeholder relationships from Engineering, and regional Construction and Supplier Sourcing teams while developing and maintaining effective external relationships. Finally, you will comfortably explain your team's analysis and recommendations to executives and discuss processes and trade-offs with engineers.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Minimum qualifications:

  • Bachelor's degree in Construction Management, Quantity Surveying, Industrial/Civil/Mechanical/Electrical/ Engineering, related technical field, or equivalent practical experience.

  • 10 years of experience managing multinational technical programs/projects.

  • Experience developing metrics and audits/testing for evaluations of supplier performance and efficiency.

  • Ability to travel up to 20% of the time.

Preferred qualifications:

  • MBA or Master's degree in a related technical field.

  • Experience in change management, Lean Construction/Manufacturing, Six Sigma, 8D, and continuous improvement.

  • Experience leading cross-functional process improvements and holding project leads accountable to the greater project goals.

  • Ability to comfortably shift between hands-on detailed analysis and big picture thinking and customizing communication based on the audience.

  • Ability to successfully manage complexity and multiple priorities. Ability to collaborate and influence across multiple levels of an organization.

  • Excellent problem-solving, influencing, and written and verbal communication, presentation, and facilitation skills.

  • Build a network within the Vendor supply base and internal business partners to insure the Vendor relationship management activity is inclusive, transparent, and effective.

  • Develop a program with ascending involvement and participation from the construction Vendor base. Establish peer work groups including Engineering, Capacity Planning, Construction Project Management Quality, and Data Center Operations.

  • Establish and maintain multi-tier vendor requirements, including business reviews, audits, and direct engagement with Google teams.

  • Manage Vendor objectives, key results, and performance through relevant tracking metrics and comparative analysis. Develop a database and dashboards for data access and management.

  • Develop, collect, analyze and disseminate multi-level objective key performance indicators (KPIs) and other performance data from Global Data Center Construction and Operations, Project Controls, Safety teams, vendor surveys, and internal feedback/inputs to ensure positive vendor performance management focused on continuous improvement.

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