Supplemental Health Practice Lead

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Location: We are seeking a candidate primarily in Ohio. We are open to qualified candidates located in Michigan, Upstate NY and Indiana as well. The territory includes Great Lakes, Mid-Central, Upstate New York.

At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you'll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.

The opportunity:

In this role, you will work in collaboration with Sales Reps, case by case, to design solutions that make sense for each client, ensuring competitiveness, including plan design, discounts, fees and subsidies. You will provide consultative support to the Field and strategic relationship management with regard to finalist presentations and cross-sell activities. You will foster positive and productive relationships to effectively leverage internal resources including Distribution Excellence, Underwriting, Pricing, Product, Client Services and Account Management.

You will be accountable for driving the establishment of both the market strategies and the implementation planning and oversight, in support of Supplemental Health growth targets. You will identify, nurture and expand strategic relationships within the Voluntary Centers of Excellence (COE) of major brokers. You will also serve as a subject matter expert and thought leader in various forums, internally and externally, including representing Sun Life's product portfolio in public speaking engagements.

How you will contribute:

• The ability to provide Sales with Supplemental Health product and market expertise

• Mentor and motivate sales representatives, and the ability to partner to fill in the knowledge gaps

• Help to inform and define the evolving Supplemental Health strategy, including strategic partners, enrollment firms, associations, and alternative distribution

• A strong ability to manage relationships with assigned strategic partners/Voluntary Specialist COE, in partnership with field sales within the geography

• Coordinate local level/regional sales activity with national COEs

• Ability to work with a diverse range of people

• Develop and evolve relationships with enrollment firms and specialist brokers primarily focused on Supplemental Health products

• Continuously develop expertise to be relied upon as resident expert for Supplemental Health, Technology, Benefit Admin platforms, and Enrollment

• Maintain awareness of market trends and identify opportunities for Sun Life to gain/retain a competitive edge

• Drive voluntary sales growth- (accident, critical care, hospital indemnity, cancer, Maxwell Health, technology, plus new portfolio additions, not including Life, Absence, Disability products)

• Help refine sales approach up-market, taking a holistic competitive view and providing strategic thought partnership to drive supplemental health sales growth

• Understand competition across segments to negotiate, tailor offerings and win new business, renewals and cross-sell

• Work with Sales Reps to create broker level offerings to shop a marketing proposal vs. a standard offering

• Approach business planning strategically and creatively. Provide thoughtful market analysis and strategic direction to assist in sales planning and management

• Develop and maintain productive working relationships across the organization, effectively leveraging internal resources (e.g., Core, NA,Product, DDCoE, Voluntary, UW, Claims, Pricing, etc.)

• Partner with Sales, Underwriting and RFP unit to assess prospects and develop effective and targeted sales strategies to improve close ratios

• Participate in and/or provide consultation in support of prospecting and finalists meetings where Supplemental Health is included

• Demonstrate innovation and critical thinking on Sales opportunities and strike an appropriate balance between sales, retention and operational goals

• Support all associated Sales activities for Supplemental Health products, including renewals, identifying cross selling and up selling opportunities, and both proactive and reactive customer visits.

• Support the development of RFP and RFI responses that effectively position Sun Life products and services

• Work with Account Management to support cross-sell initiatives and persistency of block

• Provide industry expertise and partner with Marketing to author thought leadership in this area

• Represent Sun Life as Supplemental Health subject matter expert and thought leader at related industry events and conferences

What you will bring with you:

• A combination of experience and education equivalent to 5+ years of relevant experience

• Excellent written and oral communication skills

• Demonstrated ability to establish effective team-oriented working relationships

• Demonstrate influential and inspirational leadership

• Ability to teach and develop Sales Reps to improve their knowledge and skills

• Demonstrated ability to working in a deadline-oriented environment with multiple priorities

• Excellent client relationship skills

• Demonstrated ability to work independently with minimal supervision

Do you see yourself in this role even if you haven't checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

Life is brighter when you work at Sun Life

• Excellent benefits and wellness programs to support the three pillars of your well-being - mental, physical and financial - including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more

• Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account

• A flexible work environment with a friendly, caring, collaborative and inclusive culture

• Great Place to Work Certified in Canada and the U.S.

• Named as a "Top 10" employer by the Boston Globe's "Top Places to Work" two years running

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.

Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

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Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email recruitingUS@sunlife.com to request an accommodation.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

Job Category:

Sales - Direct

Posting End Date:

18/04/2024

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.