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Supervisory Workers' Compensation Claims Examiner

Expired Job

Department Of Labor Washington , DC 20319

Posted 4 months ago

  • Videos

  • Duties

HelpDuties Summary

DOL seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

Learn more about this agency


This position is located in the Department of Labor, Office of Workers' Compensation Programs (OWCP), Division of Coal Mine Workers' Compensation Programs (DCMWC), Branch of Standards, Regulations and Procedures (BSRP), Washington DC. The Division has the responsibility to develop, establish and oversee the implementation of the operational program standards, regulations and procedures necessary for the administration of the Department of Labor's (DOL) responsibilities under Title IV, Parts B and C of the Act, as amended, and also has the responsibility for the administration of the benefits payable under the Act (U.S.C. 901 et. seq.).

This position is that of Supervisory Workers' Compensation Claims Examiner with responsibility for supervising BSRP's Procedures, Outreach and Training functions.

This position has promotion potential to GS14. Promotion Potential: There is no obligation to provide future promotions to you if you are selected.

  • This position is outside the bargaining unit.

  • Additional selections may be made from this announcement.

  • Incumbent must be able to obtain the required investigation level for this position.

  • Position requires a supervisory probationary period if the requirement has not been met.

  • PCS is not authorized.

Recruits, trains, and supervises up to ten GS-13 Senior Workers' Compensation Claims Examiners/Specialists performing the procedures, training, and outreach functions, and between four to eight lower-graded claims professionals ( claims examiners/specialists) and administrative support staff in the Branch of Standards, Regulations and Procedures (BSRP) in all aspects of their assigned duties, including the performance management and career development of staff. Assigns the work of the staff, schedules projects and activities, establishes priorities, and discusses goals and objectives with the staff. Assumes the full range of supervisory responsibilities over the staff.

Supervises the procedures, training, and outreach staff which is responsible for update, revision and maintenance of all official DCMWC procedural issuances; liaison and coordination with other DCMWC branches and OWCP components to ensure accurate and updated development and dissemination of policy related to medical providers and authorizations, as well as medical bill, accountability review and fiscal operations; development and administration of MOUs and Interagency Agreements with Federal Agencies and stakeholder groups; development and issuance of responses to controlled correspondence and other inquiries from Congress and the public (including FOIA requests); and development and maintenance of all official DCMWC forms , including completing OMB-mandated justifications and burden hour estimates forms; organizing, conducting, and overseeing training programs, developing and implementing training strategies, courses with varied instructional methods, instructor and student manuals, and other supporting training documents.

Serves as technical and legal resource for the program's District Offices in the administration the Act and ensures that the Procedures, Training, and Outreach staff provides accurate and comprehensive technical and legal guidance to the District Directors and their professional and support staff in the coursework designed and delivered, the materials posted to all sources including web-posting and social media, and procedures designed and implemented.

Assists the Branch Chief in the development and achievement of the DCMWC's annual and long-term performance goals in compliance with DOL, 0MB, and Congressional mandates. Responsibilities include participating in: 1) developing, updating, and implementing performance goals to meet OWCP, DOL and 0MB guidelines; 2) tracking, collection, and completion of the Quarterly Review and Assessment reports (QR&A), staffing allocation reports, and other program studies requested by OWCP management; 3) analyzing workload and performance data and to assess the program's progress toward meeting those goals; and 4) developing and implementing strategies within the program's District Offices to improve performance as needed.

Coordinates Division's responses to 0MB requests in its oversight and assessment of the program's budget, performance goals, and effectiveness. Assists the Branch Chief and program officers in the oversight of independent program evaluations by outside contractors; assesses IT needs, including enhancement to the ASP for efficient claims management, records management, referral, and accurate workload and performance measurement.

Assists with maintaining adequate staffing for programs through analysis of workload trends and patterns in all Black Lung district offices; cost/benefit evaluation of consolidation of district offices where feasible; program performance; staffing strategies and recruitment for meeting customer service needs; succession planning for staffing needs in the National Office and District Offices.

Travel Required

Occasional travel - Infrequent travel required for training and meetings.

Supervisory status


Promotion Potential

  • Job family (Series)
    0991 Worker's Compensation Claims Examining

  • Requirements

HelpRequirements Conditions of Employment

  • Appointment to this position may require a background investigation.

  • Requires a probationary period if the requirement has not been met.

  • Must be at least 16 years of age.

  • U.S. Citizenship.

Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection. Reference the "Required Documents" section for additional requirements.



Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-13, in the Federal Service.

Qualifying specialized experience includes: Experience interpreting and implementing Federal Workers' Compensation Law and pertinent regulations; as demonstrated by a work history of independently (a) adjudicating workers' compensation claims, writing decisions, and guiding and mentoring others in this discipline AND/OR (b) independently writing new or revised policy or procedures and guiding and mentoring others in this discipline. All experience must clearly reflect strong critical thinking, analytical and writing abilities which are exemplified in the candidates work products.


There is no educational substitution for this position at the GS-14 level.

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Supervisory Workers' Compensation Claims Examiner

Expired Job

Department Of Labor