Supervisory Social Worker (Licsw)

General Job Information

The Child and Family Services Agency (CFSA) is a cabinet-level agency within the District of Columbia government, committed to the safety, permanence, and well-being of children and families residing in the District of Columbia. Charged with protecting child victims and those at risk of abuse and neglect, CFSA fosters collaborations within its administrations to deliver exceptional family-focused services to the community and its residents.

Job Summary

This position is located in the Office of Hotline and Investigations. The Supervisory Social Worker is responsible for overseeing and leading a team of social workers and support staff providing direct professional social work services to children and families in the areas of abuse and neglect. The work impacts the agency's mission of providing services and contributes to the overall efficiency of the program operations and service delivery.

Duties and Responsibilities

The Supervisory Social Worker duties and responsibilities include but are not limited to:

• Assigns cases to social workers and monitors service delivery to ensure compliance with statutory guidelines, regulations, and CFSA policies and procedures, to effect remediation of child abuse and neglect problems. Coordinates and monitors the allocation of services, incentives, and resources. Plans, organizes, supervises, and administers the work of the immediate reports.

• Develops and implements an overall case management workplan consistent with Program objectives to plan and evaluate daily operations. Develops regular and ad hoc statistical, qualitative and quantitative reports, which assesses casework and other child and family related data. Maintains the court-mandated Social Worker caseload ration utilization and quality of services.

• Monitors and supports the Social Worker's activities, attends court hearings, administrative reviews, and other meetings to provide information and guidance.

• Performs a full range of supervisory functions to include: assigns, directs, and reviews the work of subordinate staff; administers leave and attendance; evaluates staff performance; recommends hiring, promotions, status changes, awards, disciplinary actions, and terminations; plans, schedules and coordinates work operations to achieve optimal combination of employees and assignments; addresses issues or problems related to work operations; negotiates and troubleshoots employee concerns, grievances, and other matters involved in the daily administration of labor-management concerns; provides coaching; guides immediate reports in the implementation of performance standards; addresses disciplinary problems; provides governance over staff development and training plans.

• Performs other related duties as assigned.

Qualifications and Education

Master's of Social Work (MSW) from a program accredited by the Council on Social Work Education is required.

One (1) year of supervisory experience in Child Protective Services is highly preferred.

• Advanced knowledge of and ability to apply the principles and practices of social work to supervise social workers and/or provide direct social services to individuals and families.

• Comprehensive knowledge of related psychiatric, psychological, and medical practices used in the evaluation and treatment of children and families.

• Comprehensive knowledge of human behavior dynamics; demonstrable sensitivity to cultural diversity, age, and religious differences affecting child rearing, family and kinship patterns, attitudes about illness, medical care, and communication patterns to supervise social workers developing case plans, providing counseling, and conducting home visits and investigations.

• Knowledge of pertinent resources, legal status and related policies and procedures as affect children and families; knowledge of the structure, function and mission of the Child and Family Services Agency, to supervise social work consistent with established goals and objectives.

• Comprehensive knowledge of CFSA rules, regulations, administrative policies, procedures, programs, and overall operations and the ability to apply those knowledge and work experience to specific work situations.

• Demonstrable ability to: develop and manage staff; effectively collaborate with internal and external stakeholders and provide excellent customer service; manage in a fast-paced environment while providing comprehensive clinical guidance to staff under your supervision.

• Excellent oral and written communication skills, including the ability to make oral presentations, and write policies and procedures.

• Ability to use Microsoft Office for electronic case management requirements.

Licenses and Certifications

Must be a current DC Licensed Independent Clinical Social Worker (LICSW) to practice social work in the District of Columbia.

A valid District of Columbia driver's license or its state equivalent is required.

Other Significant Factors

Tour of Duty: (Standard Tour of Duty) Monday

• Friday, 8:15 a.m.

• 4:45 p.m. Qualified candidates must be flexible when it comes to tour of duty.

Promotion Potential: None

Collective Bargaining Unit: This position is not covered under a collective bargaining agreement.

Duration of Appointment: Management Supervisory Service

• Regular

Pay, Plan, Series & Grade: MS-0185-13

MSS At-Will Statement: Positions in the Management Supervisory Service (MSS) serve at the pleasure of the appointing authority and may be terminated at any time with or without cause.

Position Designation: This position is "safety" sensitive per DPM Chapter 4, Suitability. The candidate/incumbent is subject to a criminal background check, traffic records check (as applicable), pre-employment drug and alcohol test, reasonable suspicion drug and alcohol test, post-accident or incident drug and alcohol test, random drug and alcohol test, and return-to-duty or follow-up drug and alcohol test.

Residency Preference: Applicants claiming "Residency Preference" will be required to maintain residency in the District of Columbia for a minimum of (7) years. Failure to do so may result in forfeiture of employment.

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Closing Statement: Official Job Offers are made by D.C. Child and Family Services Agency.