Supervisory Recreation Fee Technician

This is an open continuous vacancy announcement. Applicants will be referred periodically throughout the announcement period.

Final application disposition will be completed once all positions have been filled or the announcement reaches the end of the open period stated in the announcement. The first cut-off date is 11:59 pm (EST), February 12, 2024.

Temporary positions not-to-exceed 1039 hours in a service year may be terminated/extended based on management needs. The typical season is May-Sept, but can vary due to weather, project needs, or funding.

Anticipated Entry on Duty: May 2024.

Supervisory Recreation Fee Technician incumbent is responsible for collecting appropriate fees at park entrance station and/or other visitor contact stations following established accountability guidelines for handling government funds.

Incumbent operates an electronic cash register, computer or point of sales system, performs opening and closing shift functions, issues receipts, park passes and federal recreation passes.

Incumbent completes shift reports to verify money collected, accountable stock sold and all machine transactions from the shift, using journal and receipt tapes, end of shift reports, and a register of voided transactions. Safeguards and secures funds collected and personal accountable stock.

Incumbent prepares remittance reports and bank deposits for funds collected but may not prepare these reports for any shift for which they collect fees. Pulls vaults, canisters, counts and opens registration envelopes. Maintains necessary accountability records. Troubleshoots accounting problems by correcting difficult errors that are unsolvable by others which may involve correction of related reports.

May perform reconciliations of credit card transactions and revenue generated through pay.gov and/or national reservation service. Conducts cash register and entrance station audits as required.

Supervisory Recreation Fee Technician is responsible for daily oversight of fee collection operations. Additional duties include responsible for providing current, accurate information to visitors concerning the NPS area and other surrounding areas of interest. Incumbent explains the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability and hiking trails; distributes maps, brochures and other printed material; informs visitors of potential safety hazards; and provides directions and routes of travel through the park.

All qualifications must be met by the closing date of this announcement-06/17/2024-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

To qualify for this position at the GS-07 grade level, you must possess the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: providing information or assistance to the public in a business or recreation setting; leading employees; distribute workload among employees; provide on the job training/mentoring/coaching to employees; Experience also includes handling, tracking, or depositing monies; using software programs to maintain fee and stock data; resolving issues that arise in the remittance process and assisting staff with fee issues; and using tools or equipment (e.g., cash registers, calculators, etc.) to make sales transactions. You must include hours per week worked.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.