The position serves as the Public Affairs Officer at the Corporal Michael J. Crescenz Veterans Affairs Medical Center Philadelphia, PA under the immediate supervision of the Director CMCVAMC. The program is responsible for the effective management of an internal and external communication program and the development and maintenance of market programs. All elements are important parts of the Healthcare System strategic plan, ultimately supporting the Healthcare System Mission.
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Duties include but are not limited to the following:
Serve as the primary media spokesperson for the Healthcare System, representing the Medical Center Director and responding to local and regional inquiries, interpreting national VA policy and events, evaluating their impact locally.
Generate interest in the VA Healthcare System and the health field by serving on community taskforce, participating in health fairs and cooperating with other health agencies in public relations efforts.
Anticipate, analyze and interpret public opinion, attitudes and issues which might impact the organization.
Enhance and maintain integrated working relationships with employees, employee groups, representatives from the media, Veterans service organizations, community groups, governmental officials and other health care institutions on local, regional, state and national levels.
Serve as an advisor to management at all levels in the organization with regard to policy decisions, courses of action and communication recognizing the Healthcare System's social responsibility.
Develop Public Affairs program policies and communication plans considering topics, the emphasis to place on them, need-to-know requirements of various groups and the most effective media to use in communicating information to their intended audience. Develop and modify new information and new SOPs for Public Affairs operations at VACCHCS.
Develop operational plans and priorities for the Public Affairs Program Office.
Evaluate the impact and effectiveness of communications, events, employee relations elements and advises management of efforts that should be continued.
Plan and direct executive meetings, congressional and top service officer visits.
Relate work performance, attendance and morale to the needs for adequate facilities and service and pursue solutions involving planning and coordination.
Write speeches and statistical outlines for the Medical Center Director and his staff.
Receives concerns and comments from Veterans and their families and provides follow-up responses.
Routinely represent the Medical Center Director at local, state and national Veteran service officer meetings and other community organizations.
Accept projects from Office of Public & Intergovernmental Affairs (OPIA), VHA and the Network.
Promotion Potential: The full performance level for this this position is GS-13.
Work Schedule: Monday-Friday 8:00 am to 4:30 pm
Virtual: This is not a virtual position.
Position Description/PD#: 06215-0
Relocation/Recruitment Incentives: Not Authorized
Job family (Series)
1035 Public Affairs
HelpRequirements Conditions of Employment
You must be a U.S. Citizen to apply for this job
Designated and/or random drug testing may be required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/04/2018.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
.You may qualify based on your experience as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:. Utilize all aspects of traditional communications
Participate in community events; Host events and congressional town hall meetings.
Serve as the primary media spokesperson for a healthcare system.
Respond to media inquiries.
Engage the press via press release.
Provide updates, communications or formal responses to Congressional inquiries.
Management of medical media services.
Leading, executing and briefing leadership on all aspects of event planning and adhering to appropriate protocols.
Conduct outreach to Veterans and advising them to understand any and all VA benefits they may be eligible and entitled to.
You will be rated on the following Competencies for this position:
Communications and Media
Information Technology Research and Development
Veteran and Customer Focus
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Work is generally sedentary with walking required during visits and tours. Flexibility is required to accommodate events and activities occurring in other than normal duty hours. Mobility is required in terms of staging and assisting staff with equipment and other required materials.
There is no educational substitution at this grade level.
PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Department Of Veterans Affairs