Supervisory Program Specialist (Supervisory Staff Assistant)

Summary

The Supervisory Program Specialist shares responsibility fully with the Director for the effective, efficient, and economical direction, control, and operation of the Veterans Benefits Administration's program of benefits and services provided by law for veterans, their dependents, and beneficiaries, and services for other agencies, allied governments, and miscellaneous beneficiaries within the limitations of established policies and delegated authority.

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Overview

• Accepting applications

• Open & closing dates

06/27/2024 to 07/08/2024

• Salary

$122,198 - $158,860 per year

• Pay scale & grade

GS 14

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Locations

1 vacancy in the following locations:

• Fargo, ND

• Sioux Falls, SD

• Remote job

No

• Telework eligible

Yes-as determined by the agency policy.

• Travel Required

50% or less

• You may be expected to travel for this position.

• Relocation expenses reimbursed

Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy.PCS (BVO) Relocation Expenses is authorized for this vacancy.

• Appointment type

Permanent

• Work schedule

Full-time

• Service

Competitive

• Promotion potential

None

• Job family (Series)

0301 Miscellaneous Administration And Program

• Supervisory status

Yes

• Security clearance

Other

• Drug test

No

• Position sensitivity and risk

NCS/High Risk

• Trust determination process

Suitability/Fitness

• Announcement number

C438-24-EK-12460849-NBU

• Control number

797609000

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This job is open to

• Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

• Internal to an agency

Current federal employees of this agency.

Clarification from the agency

This vacancy announcement is open ONLY to current, permanent VBA employees and those who are CTAP eligible.

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Duties

Duties include, but are not limited to:

• Ensures that Regional Office policies and procedures are consistent with national mandates, providing executive leadership and direction for subordinates in investigating and solving problems arising in the Regional Office's administration of Veterans' Benefits programs and services.

• Delegates authority and responsibility in line with VA policies and procedures to supervisory staff exercising control and circumstances required to facilitate efficient and effective management that ensures that benefits/services are provided in a timely, objective manner concerning speed, accuracy, customer satisfaction, and employee development.

• Analyzes and evaluates results and accomplishments in each program to identify problem areas, directs remedial measures, and follows up to assure maximum improvement and service at optimum cost.

• Determines Regional Office goals and develops long- and short range plans to achieve these goals.

• Determines the resources required, allocates available resources among subordinate units, and is responsible for the effective and economical use.

• Establishes internal policy, determines program emphasis, and establishes procedures for the Regional Office to coordinate and communicate with internal and external customers effectively.

• Directs the administration of an influential position management program for the Regional Office.

• Oversees the preparation of budget estimates and ensures effective budget control.

• Ensures the development, coordination, and implementation of effective information security procedures identified by the Office of Management and Budget, the National Institute of Standards and Technology, VA policies, and VBA policy and guidance documents.

• Responsible for establishing and maintaining effective public relations with the Veteran population, Veteran organizations, public officials, state and local government officials, education and training establishment officials, and the public.

• Promotes and maintains an effective labor-management relations program.

• Ensures that selections to the Regional Office reflect commitment to and support of objectives and actions established in the EEO/AA plans.

• Represents VA on numerous committees involving other movement agencies and outside organizations with authority to make decisions not in conflict with mandatory procedures or controlling laws.

Promotion Potential: This position is being announced at the full performance level.

Work Schedule: Standard 5-day, 8-hour, full time (40 hours a week) schedule, 8:00 am-4:30 pm; Monday

• Friday. Hours may vary to effectively carry out the mission.

Telework: Available

Virtual: This is not a virtual position.

Position Description/PD#: 418310

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Required

• Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450, under 5 CFR 2634.904(a) prior to entering on duty and annually thereafter.

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Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job

• Selective Service Registration is required for males born after 12/31/1959

• You may be required to serve a probationary period

• Subject to background/security investigation

• Selected applicants will be required to complete an online onboarding process

• PCS (BVO) Relocation Expenses are ONLY authorized for selectees choosing to physically relocate to the Official Duty location of Sioux Falls, SD or Fargo, ND.

• In consideration of the payment of expenses for travel and transportation, the selectee must agree to remain in federal service for twelve (12) months following the date of transfer.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/08/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13 grade level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: A thorough knowledge of delivering Veterans benefits services in a VBA business line or a Regional Office setting which include all of the following: (1) establishing priorities and determining resource needs to meet program objectives; (2) directing, coordinating and approving a full range of personnel management actions and organizational change proposals; (3) directing comprehensive and complex program reviews; (4) monitoring and controlling program progression and effectiveness through analysis of policies, directives and organizational short and long range goals. Such experience may have been gained in federal or private sectors and is to be substantive and relevant to the position being filled.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: This work normally involves mental rather than physical exertion. This position is primarily sedentary with some walking, standing, bending, stooping and carrying of lightweight items (i.e. folders, claims files).

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Relocation expenses and services (Permanent Change of Station

• PCS): are authorized for this recruitment. PCS is the relocation of a household due to government convenience in connection with the transfer between duty stations or facilities. In consideration of the payment of expenses for travel and transportation, the selectee agrees to remain in federal service for twelve (12)months following the date of transfer. Failure to complete all conditions of the obligated service may result in repayment of travel/transportation expenses. Click here for more information.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

You will be rated on the following competencies based on your application for this position:

• LEADERSHIP: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
• ORAL COMMUNICATION: Expresses ideas and facts to individuals or groups effectively; makes clear and convincing oral presentations; listens to others; facilitates an open exchange of ideas.
• DECISION MAKING: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• KNOWLEDGE MANAGEMENT: Knowledge of the value of collected information and the methods of sharing that information throughout an organization.
• LEGAL, GOVERNMENT, AND JURISPRUDENCE: Knowledge of the Union Contract, the Code of Federal Regulations pertaining to labor/management relations, management rights, bargaining requirements, national and local Partnership Agreements and the Federal Labor Relations Authority.
• WRITTEN COMMUNICATION: Expresses facts and ideas in writing in a succinct and organized manner.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.