Supervisory Management & Program Analyst (Human Factors Engineering)

Summary

This position is in VHA Office of Health Informatics (OHI) Office of Clinical Informatics (OCI) Human Systems Integration (HSI). The incumbent is responsible for supervising professional scientific Human Factors Engineering Specialists performing rigorous, international standards-based and methodologically sound human-centered design assessments and applied research of the technical human factors discipline.

This vacancy may be filled in Washington, DC or a location to be determined.

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Overview

• Accepting applications

• Open & closing dates

09/24/2024 to 09/30/2024

• Salary

$139,395 - $181,216 per year

Salary listed is for Washington DC location and may be adjusted based location of selectee.

• Pay scale & grade

GS 14

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Locations

1 vacancy in the following locations:

• Washington, DC

• Location Negotiable After Selection

• Remote job

No

• Telework eligible

Yes-as determined by the agency policy.

• Travel Required

25% or less

• You may be expected to travel for this position.

• Relocation expenses reimbursed

No

• Appointment type

Permanent

• Work schedule

Full-time

• Service

Competitive

• Promotion potential

None

• Job family (Series)

• 0343 Management And Program Analysis

• Supervisory status

Yes

• Security clearance

Other

• Drug test

No

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

• Credentialing

• Suitability/Fitness

• Financial disclosure

No

• Bargaining unit status

No

• Announcement number

CBZY-12555139-24-JT

• Control number

810998000

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This job is open to

• Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

• Internal to an agency

Current federal employees of this agency.

• Federal employees

• Competitive service

Current or former competitive service federal employees.

• Federal employees

• Excepted service

Current excepted service federal employees.

• Individuals with disabilities

• Veterans

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Duties

Major duties include but are not limited to:

• Responsible for managing, overseeing, reviewing, conducting, evaluating, directing, assessing, leading, and supervising multiple professional scientific HFE Specialists that perform rigorous, international standards-based and methodologically sound human-centered design (HCD) assessments and applied research of the technical human factors discipline throughout the VA.

• The Supervisory HFE Specialist leads and supervises distributed teams, matrixed and detailed staff, workgroups, committees, efforts, studies, projects and key engagements with critical partners.

• The Supervisory HFE Specialist serves as an expert in HFE and HCD, acting as the principle point of contact on assigned projects by providing HFE knowledge and HCD support to others.

• The incumbent will be responsible for supervising multiple scientific engineering professionals, in addition to managing teams of contractors and monitoring contractor performance, in the day-to-day operational support for key customers within VA.

Work Schedule: Monday

• Friday 08:00 AM - 04:30pm

Telework: Available (applicant is required on site up to 50% of work schedule per pay period)

Remote: This is not a remote position.

Virtual: The employee may work at a VA facility or other VA-leased space other than the facility that is hiring the employee) and is authorized for telework up to 50%.

Position Description/PD#: Supervisory Management & Program Analyst (Human Factors Engineering)/PD474810

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required

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Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job

• Selective Service Registration is required for males born after 12/31/1959

• You may be required to serve a probationary period

• Subject to background/security investigation

• Selected applicants will be required to complete an online onboarding process

• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/30/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13 . The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Selective Factor: This position includes a selective factor (skill, knowledge, ability, or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet them are ineligible for further consideration. The selective factor for this position is:

• Experience in practicing Human Factors Engineering.

• Experience with design, execution, and analysis of usability studies.

• Experience in evaluation, analysis and implementation of appropriate human systems integration design enhancements to increase safety through implementation of both short term and long-term risk mitigation strategies.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-13) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience making decisions, providing recommendations, and conveying risks to senior leadership on factors that will significantly change, enhance, develop or interpret important public polices, programs, and standards. Complete understanding on how to understand and define VHA Health IT user audiences and their context of use, including how to gather and assess user requirements, needs and satisfaction levels. Plan and conducts simultaneous studies and organizational analyses of diverse functions and work processes, at a level of complexity that requires significant scoping decisions and considerable risk management efforts. Creates or assess UI designs and specifications across multiple platforms and form factors, applying expert knowledge of the standards, principles, practices, and patterns of design. Familiarity with the planning and manner of execution regarding usability evaluations and risk assessments, including a professional knowledge for data analysis and artful tact for delivering recommendations on the design and functionality of numerous HIS. Extensive experience in synthesizing knowledge from existing resources to advance the execution and success of studies by analyzing the results of these assessments and making recommendations on the design and functionality to improve users' efficiency, effectiveness, and satisfaction. Comprehensive knowledge of health care systems improvement methodologies and the ability to provide information, develop and publish guidelines, toolkits, and reports on such methodologies is required.

You will be rated on the following Competencies for this position:

Human Factors

Systems Testing and Evaluation

Systems Thinking

Safety Engineering

Project Management

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is mostly sedentary; however, there is some walking, bending, stooping, and carrying of light books and documents. Some work may require extended periods of walking, standing, or swiftly moving while performing observations in a clinical environment, including urgent and ambulatory care settings. Some environments, such as ethnography of a sterile environment, may require the use of personal protective equipment (PPE) for standard precautionary reasons to avoid contamination. The employee may carry instruments, devices, or equipment used for testing when performing with a mobile lab, although the work does not require any special physical effort.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.