Supervisory Management & Program Analyst

Duties

WHAT IS THE TAXPAYER ADVOCATE SERVICE (TAS)DIVISION?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:

Taxpayer Advocate Service (TAS), Business Systems Planning (BSP), Solutions & Development

The following are the duties of this position at the full working level.

• Monitor the development of all new solutions, including the enhancement of existing solutions.

• Coordinate and discuss technology issues with the IT function.

• Conduct weekly meetings with employees to address concerns, suggestions, etc.

• Brief and advise the Executive Director BSP of all issues, updates, concerns, etc. from the team.

• Work with BSP management team to hire new employees, assign training, and update on all issues currently being handled.

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Requirements

Conditions of Employment

STANDARD POSITION DESCRIPTIONS (SPD):

PD23200

Visit the IRS SPD Library to access the position descriptions.

• Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder

• If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.

• A 1-year probationary period is required (unless already completed).

• Obtain and use a Government-issued charge card for business-related travel.

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To be qualifying for this position your experience must include:

• Experience that demonstrated management/leadership experience such as applying management techniques, methods, theories, principles, or labor relations concepts for the accomplishment of all program objectives with combined technical and administrative oversight. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day to day guidance training and/or oversight of peers or others.

• Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled.

• Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers.

In addition to the above, your experience must demonstrate:

• Experience leading or overseeing programs and/or projects and creating and tracking project plans using IRS specific systems or applications.

• Experience applying various IRS and commercial software (e.g. PowerPoint, Excel, SharePoint, Visio, Microsoft 365 Applications, etc.).

• Experience overseeing, managing and working in partnership with IT for development and integration of existing IT technology and introduction of new tools and applications.

• Experience planning, coordinating, executing the transition and retirement of the aging technology / legacy systems by incorporating continuous process improvements and innovative ideas.

• Experience with enterprise data and data reporting; Experience managing the reporting on programs that drive business results and congressional reporting.

AND

TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Additional information

• We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.

• The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.

• This is a non-bargaining unit position.

• Tour of Duty: Monday

• Friday, Day Shift

• Start and stop times between 6:00 AM and 4:30 PM

• Alternative work schedule, staggered work hours or telework may be available.

• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.

• Relocation expenses

• NO

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