Supervisory Management And Program Analyst

Summary

The incumbent servs as the first-line supervisor to the ESO Program Analyst for the Health Eligibility Center's Enrollment Standardization Office. The incumbent reports to the ESO Associate Director. The VA Health Eligibility Center is VHA's authoritative source for enrollment and eligibility activities that support the delivery of VA health care benefits and is responsible for ensuring the integrity of VA's enrollment system.

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Overview

• Accepting applications

• Open & closing dates

09/19/2024 to 09/24/2024

• Salary

$103,409 - $142,065 per year

Salary will be adjusted upon selection, based on location.

• Pay scale & grade

GS 13

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Locations

1 vacancy in the following locations:

• Atlanta, GA

• Fort Riley, KS

• Topeka, KS

• Hot Springs, SD

• Show more locations (1)

• Waco, TX

• Remote job

No

• Telework eligible

Yes-as determined by the agency policy.

• Travel Required

Not required

• Relocation expenses reimbursed

No

• Appointment type

Permanent

• Work schedule

Full-time

• Service

Competitive

• Promotion potential

None

• Job family (Series)

• 0343 Management And Program Analysis

• Supervisory status

Yes

• Security clearance

Not Required

• Drug test

No

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

• Credentialing

• Suitability/Fitness

• Financial disclosure

No

• Bargaining unit status

No

• Announcement number

CBZY-12553574-24-EEP

• Control number

810461200

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This job is open to

• Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

• Internal to an agency

Current federal employees of this agency.

Clarification from the agency

Department of Veteran Affairs employee's, and CTAP eligibles. Selectee must reside within 50 miles of a Member Services facility. Employees are required to reside within 50 miles of a Member Services location in the following cities: Topeka, Kansas; For Riley, Kansas; Hot Springs, South Dakota; Atlanta, Georgia; and Waco, Texas.

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Duties

• Acts on behalf of business line leadership including participating in many VA national committees and representing program office nationwide at meetings, conferences, and VA sponsored conventions.

• Overseeing the conducting of analytical quality reviews and evaluative work related to program operations, management systems and organizational efficiency.

• Developing and recommending policies and procedures relating to business line programs, activities, or functions for which the business line has responsibility. Ensures communication to field staff on all aspects of VA benefit eligibility processes and procedures.

• Overseeing subordinate staff in identifying training needs for network and VA facility personnel and in coordinating training on a national level, which is tailored to the needs of the VA facility staff

• Recommending available manpower resources to meet changing workload and operational requirements.

• Recommending and drafting directives and/or operating guidelines to accomplish changes in existing business line program or to recommend new programs that have an impact on business line operations.

• Analyzes workloads and develops meaningful workload figures and projections for business line leadership which serve as the primary basis for budgetary and manpower allocations for the operation of the business line.

Work Schedule: 8:00AM - 4:30PM

Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Position Description/PD#: Supervisory Management and Program Analyst/PD257720

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Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job

• Selective Service Registration is required for males born after 12/31/1959

• You may be required to serve a probationary period

• Subject to background/security investigation

• Selected applicants will be required to complete an online onboarding process

• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/24/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

• Serves as an authoritative source and subject matter expert (SME) on VA benefits program.

• Planning and assigning work, setting priorities, advising employees on program goals and objectives, and making decisions on work problems presented by subordinate staff.

• Assesses and prepares a variety of reports on network and VA facilities enrollment performance.

• Communicating verbally and in writing directly with network and facility points of contact on VA benefit program matters.

• Works jointly with business line leadership, teammates, and training coordinators, assessing, developing and conducting workshops, conferences, coaching and training events.

You will be rated on the following Competencies for this position:

• Communication

• Managing Human Resources

• Organizational Awareness

• Problem Solving

• Technical Competence

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.