Supervisory IT Specialist - Network (Chief, National Infrastructure Support Section)

Summary

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and security. Through the principles of humanity and normalcy, we develop good neighbors.

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Overview

• Accepting applications

• Open & closing dates

04/18/2024 to 05/09/2024

• Salary

$139,395 - $181,126 per year

• Pay scale & grade

GS 14

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Location

1 vacancy in the following location:

• Washington, DC 1 vacancy

• Remote job

No

• Telework eligible

Yes-Telework per agency policy.

• Travel Required

25% or less

• Travel may be required for training and/or work related issues.

• Relocation expenses reimbursed

No

• Appointment type

Permanent -

• Work schedule

Full-time -

• Service

Competitive

• Promotion potential

14

• Job family (Series)

2210 Information Technology Management

• Supervisory status

Yes

• Security clearance

Other

• Drug test

No

• Announcement number

CO-2024-0310

• Control number

787309000

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This job is open to

• Federal employees

• Competitive service

Current or former competitive service federal employees.

• Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

Clarification from the agency

• DOJ Employees in the local commuting area. • DOJ Surplus and Displaced (CTAP) Employees in the local commuting area. • DIVISION: National Infrastructure Support Section, National Network Comm. Branch, Info., Pol. & Pub Aff. Division, Central Office, Washington, D.C. • Duty Location: Central Office, Washington, D.C.

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Duties

Serves as the BOP's liaison with numerous outside entities, to include, the DOJ and all DOJ components, other government agencies and contract organizations.

Responsible for providing a baseline of network performance and bandwidth utilization. This involves using various network management platforms to obtain vital network statistics at regular intervals to establish if the network is working as designed.

Works with the Information Security Section to address network security vulnerabilities identified by the Justice Security Operations Center (JSOC) and routine audits.

Maintains an accurate inventory of the equipment supporting the network infrastructure to verify all hardware and software is up to date.

Works with local Information Technology (IT) staff and contracted project managers (PM) to install hardware, software, increase bandwidth, and regulate access to the public internet.

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Requirements

Conditions of Employment

• U.S. Citizenship is Required.

• See Special Conditions of Employment Section.

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here

Qualifications

To be considered for the position, you must meet the following qualification requirements.

Basic Requirements:

Education:

There is no substitution of education for specialized experience at this grade level.

OR

Experience:

You must have IT related experience demonstrating each of the four competencies listed below:

• Attention to detail

• Is thorough when performing work and conscientious about attending to detail.

• Customer Service

• Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

• Oral communication

• Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

• Problem Solving

• Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

Specialized Experience:

You must have one year of specialized experience at the next lower level in federal government. Specialized experience is experience that has equipped the applicant with the particular qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Some examples of this qualifying experience are:

• Experience that demonstrates extensive background and understanding of architectural and topology design of LANs and WANs and knowledge of how to configure the core switching environment using Cisco's Virtual Switching System (VSS).

• Experience with designing and configuring high availability/fault tolerance using Cisco networking products to include, but not limited to, configuring Cisco Nexus 7000, Catalyst 6800, 6500, 4500E, 4500X, 3850, 3650, and 3560G switching platforms to support the campus access layer.

• Experience in configuring Virtual LANs (VLANs), Spanning Tree Protocol (STP), 802.1q tagging, trunked uplink interfaces, Layer 3 routing protocols such as EIGRP, BGP, OSPF, etc. Experience in using RFC 1918 private IPv4 addressing to provide sufficient subnets and hosts for specific network requirements as well as experience configuring access groups, access lists, and configuring different security zones based on the requirement.

• Experience understanding, designing, and applying security policies using Cisco Adaptive Security Appliance (ASA) or Firewall Service Module (FWSM). Experience in configuring the network infrastructure and network security controls to support deploying resources into Amazon or Microsoft Cloud environments.

• Experience performing detailed site surveys to support Wireless LAN (WLAN), design the WLAN infrastructure, and provide a Bill of Materials (BOM).

AND

Selective Placement Factor:

Applicants applying for this position MUST also possess the following Selective Factor. In the event that you do not possess the Selective Factor, you will be found ineligible for the position.

• Applicant must have been working on Cisco hardware and software for the past 24 consecutive months.

NOTE: All applicants MUST clearly address the Selective Factor in their resume.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

Your eligibility for consideration will be based on your responses to the questions in the application.

Education

See Qualifications Section for education requirements, if applicable.

ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

Additional information

This position IS NOT included in the bargaining unit.

In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution. If you are above the maximum entry age and have prior federal law enforcement coverage, you MUST submit an SF-50 to verify prior coverage.

Qualified Preference Eligible Veterans may be exempt from meeting the maximum age. Refer to the Required Documents Section for the appropriate documentation to submit to validate veteran eligibility.

The representative rate for this position is $153,336 per annum ($73.47 per hour).

Special Conditions of Employment Section:

Initial appointment to a supervisory/managerial position requires a one-year probationary period.

The incumbent is subject to geographic relocation to meet the needs of the agency.

Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.

The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.

Additional selections may be made if vacancies occur within the life of the certificate.

Current Federal Law Enforcement Employees:

A prerequisite of the secondary law enforcement position is the completion of the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II". If you have not completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II", you are ineligible for secondary law enforcement position(s) and coverage but may still be considered for a non-law enforcement position.

If you are not a current Bureau of Prisons employee, you must submit training records demonstrating you have completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II" to your hiring Human Resource office prior to appointment.

Individuals selected who are under the Federal Employees Retirement System (FERS) or Civil Service Retirement System (CSRS) and who have not had three years "primary" law enforcement retirement coverage, will not be covered by law enforcement retirement while in this position. To regain coverage, individuals must return to a position with "primary" coverage.

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

This position may also be eligible for telework.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:

If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment questionnaire responses and utilized to determine whether you meet the job qualifications listed in this announcement. If you rate yourself higher than what is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

There are several parts of the application process that affect the overall evaluation of your application:

• Your resume, which is part of your USAJOBS profile;

• Your responses to the eligibility questions;

• Your responses to the online assessment questionnaire;

• Your supporting documentation, if required.

Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement.

Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.)

What Competencies/Knowledge, Skills and Abilities are Required for this Position?

The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:

• Infrastructure Design.

• Network Management.

• Telecommunications.

• Written Communication.

• Information Systems/Network Security.

• Project Management.

• Oral Communication.

• Managing Human Resources.

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