Supervisory Immigration Services Assistant

Department Of Homeland Security Helena , MT 59624

Posted 2 months ago

  • Videos

  • Duties

HelpDuties Summary

This position of SUPERVISORY IMMIGRATION SERVICES ASSISTANT starts at a salary of $50,598.00 GS-09 grade level, step 01, to $65,778.00 GS-09 grade level, step 10.

Learn more about this agency


  • The responsibilities described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.

  • Provide technical and administrative support to subordinate staff, which requires coordination and integration of work efforts.

  • Plan and prioritize work; assign, monitor, and take action, as appropriate, relating to the capability, qualifications and progress of the individuals. Monitor work in progress; track statistical data; and prepare statistical and narrative reports.

  • Ensure staff acceptance and compliance with USCIS procedures, policies and regulations. Prepare and issue written instructions and procedures on established policies, special programs, and complex and non-routine assignments.

  • Review, accept, amend, or reject completed work; and appraise performance. Counsel and encourage employees to progress within their job classifications; and recommend disciplinary actions, where necessary.

  • Make selection recommendations of employees for the unit.

  • Perform more difficult and complex phases of applications processing work including expeditious handling of special cases and maintain technical computer skills in database entries.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential

  • Job family (Series)
    1802 Compliance Inspection And Support

  • Requirements

HelpRequirements Conditions of Employment

Supervisory/Managerial Probation Period: You may be required to serve a one (1) year probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on the closing date of this announcement 10/15/2018.

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on the closing date of this announcement 10/15/2018.

Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Conditions of Employment:

  • You must be a U.S. Citizen or U.S. National to apply for this position.

  • Successfully pass a Background Investigation including financial disclosure.

  • You must pass a drug screening.

  • You must submit resume and supporting documentation.

  • Males born after 12/31/1959 must be registered with the Selective Service.

  • Political appointees may require OPM approval before on-boarding.


Relocation expenses are authorized if you are a USCIS employee assigned to the Refugee, Asylum and International Operations program and have been approved for rotation from an overseas assignment. Relocation expenses for USCIS employees assigned to an OCONUS location will be considered on a case-by-case basis.

GS-09: This is a one-graded interval series position. In a one-grade interval series, experience at the second lower grade level may be credited when there is no position in the normal line of progression that is one grade lower than the position being filled. An applicant can qualify with at least one year at either the next lower level or the second lower level. To qualify for the GS-9 you must possess one year of specialized experience equivalent to the second lower level, GS-7 in Federal service, or comparable experience not gained through Federal service that is typically in or related to the work of the position to be filled and is equivalent to the GS-8 level. (One year of specialized experience at the second lower level is creditable for in service applicants only; for outside applications, one year of specialized at the next lower grade level of GS-8 is required) You must have the relevant level of experience described above performing the following duties:?

  • Screening applications and petitions filed for Immigration benefits.

  • Examining and reviewing documentation to determine eligibility.

  • Providing technical advice about policies, laws and regulations.

Educational Substitution: There is no educational substitution at this grade level.

Please read the following important information to ensure we have everything we need to consider your application:

It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please be clear and specific when describing your work history as we cannot make assumptions regarding your experience. Your application will also be rated and ranked among others based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information:

  • Job Title (include series and grade if Federal Job)

  • Duties (be specific in describing your duties)

  • Employer's name and address

  • Supervisor name and phone number

  • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)

  • Start and end dates for each grade/pay level if you've held a federal position.

  • Full-time or part-time status (include hours worked per week)

  • Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Federal Experience

If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience)

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.


EDUCATIONAL SUBSTITUTION: There is no educational substitution at the GS-09 grade level..

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Same Day Services Technician 10 FTE

St. Peter's Hospital

Posted 2 days ago

VIEW JOBS 11/15/2018 12:00:00 AM 2019-02-13T00:00 JOB SUMMARY The Same Day Service (SDS) Technician is responsible for the basic management of patients and indirect care in SDS under the supervision of a Registered Nurse (RN), Charge Nurse, and/or Director. These duties include, but are not limited to vital signs, specimen deliveries, appropriate documentation in the EMR, orders office & departmental supplies, completes work orders, stocking rooms and putting away supplies. Keeping the department work area clean and organized, being mindful of infection control policies and safety initiatives established by the facility. Performs detailed and accurate assignments, compiles and organizes patient information into procedural chart for the next day. Follows hospital policy related to patient medical record access, HIPPA regulations, and follows organizational Behavioral Standards. Answers phones & directs calls, communicates effectively with team throughout the shift. Assists with rooming patients and escorting discharged patients as directed by Charge Nurse. Other duties as designated by supervising RN KNOWLEDGE/EXPERIENCE: 2 years hospital experience preferred. Knowledge of patient safety measures, computer skills, communication skills and telephone etiquette required. Medical terminology strongly recommended. EDUCATION: High School Diploma or equivalent. Completes all mandatory education as required and assigned. LICENSE/CERTIFICATION/REGISTRY: Current BLS Certification is required. Aptitudes: Ability to achieve cognitive, organization and emotional maturity to deal effectively with multiple tasks, stresses, deadlines, difficult situations and/or customers. Possesses interpersonal/communication skills necessary for effective, non-judgmental, and empathetic patient care and customer relations. Open to feedback and open to a changing environment, which requires flexibility in scheduling and department assignments. Able to read and write in order to complete medical reports and basic arithmetic is required. St. Peter's Hospital Helena MT

Supervisory Immigration Services Assistant

Department Of Homeland Security