Supervisory Health System Specialist

Summary

The Health System Specialist manages the administrative arm of the Quality and Patient Safety Service at the San Francisco VA Medical Center (SFVAMC). The incumbent is responsible for the initiation, implementation, oversight, and evaluation of all program activities required for Medical Center initiatives centered on improving patient safety and propelling us towards becoming a zero harm organization.

Learn more about this agency

Help

Overview

• Accepting applications

• Open & closing dates

06/27/2024 to 07/11/2024

• Salary

$128,717 - $167,336 per year

• Pay scale & grade

GS 13

• Help

Location

1 vacancy in the following location:

• San Francisco, CA

• Remote job

No

• Telework eligible

Yes-Ad-hoc, as determined by the agency.

• Travel Required

Not required

• Relocation expenses reimbursed

No

• Appointment type

Temporary

• 120 Days

• Work schedule

Full-time

• Service

Competitive

• Promotion potential

None

• Job family (Series)

0671 Health System Specialist

• Supervisory status

Yes

• Security clearance

Not Required

• Drug test

Yes

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

Suitability/Fitness

• Announcement number

CBSW-12445410-24-BV

• Control number

797502000

Help

This job is open to

• Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

• Internal to an agency

Current federal employees of this agency.

Clarification from the agency

This Position is Open to Current and Permanent VA Employees ONLY. SF-50 Required.

Videos

Help

Duties

• Develops and articulates the medical center's patient centered vision, values, and goals, and integrates them with the vision and goals of the VHA and VISN 21.

• Identifies, defines, and communicates the medical center's high-priority QPS initiatives throughout the SFVAHCS and in collaboration with community, regional, and national partners/stakeholders.

• Oversees and coordinates QPS initiatives throughout the clinical, educational, and administrative spheres of medical center operations.

• Directly manages, oversees, and monitors the implementation of selected, high-priority QPS projects in the above areas.

• Develops proactive strategies for soliciting information on the patient experience and responding to patient, employee, and community feedback.

• Coordinates partnerships with Voluntary Services, Human Resources, and the Veteran Patient & Family Advisory Committee to facilitate patient, family, and community involvement in QPS projects.

• Develops the organizational structure required to implement the SFVAHCS QPS vision and initiatives.

• Manages patient centered educational and employee-development activities. - ensures that a population of several thousand employees receives strategic guidance and practical information about Integrative Health and patient centered care.

• Collaborates with SFVAHCS staff/patient stakeholders in all areas/services to ensure their priorities and interests are represented in QPS initiatives.

• Selects and interviews candidates for positions in the QPS program and makes appointments, promotions, and reassignments to positions.

• Identifies ways to enhance employee productivity and quality of work among employees, carries out Equal Employment Opportunity policies and program activities.

• Other Duties as assigned.

Work Schedule: Monday

• Friday, 8:00am

• 4:30pm.

Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for Ad- hoc telework.

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Health System Specialist/PD00300O

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required

Help

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job

• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

• Selective Service Registration is required for males born after 12/31/1959

• You may be required to serve a probationary period

• Subject to background/security investigation

• Selected applicants will be required to complete an online onboarding process

• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/11/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

Individual Occupational Requirements (IOR):

Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. (TRANSCRIPT REQUIRED) or

Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following

• Missions, organizations, programs, and requirements of health care delivery systems.

• Regulations and standards of various regulatory and credentialing groups.

• Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

In addition to meeting the IOR listed above, an applicant must also meet the minimum qualifications as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

• Serves as a staff member directly supporting executive leadership responsible for planning, organization, development, direction, and evaluation of healthcare system operations.

• Uses strong analytical skills to complete qualitative and quantitative studies including financial reports and cost effectiveness analyses.

• Develops comprehensive reports, studies, business plans, and presentations.

• Serves as a problem-solving resource for executive leadership and manages various strategic priorities and initiatives for executive leadership.

• Assists with designing work processes and systems that are responsive to customer needs and uses customer feedback to plan and improve services.

• Acts as a primary liaison or handles communication with persons and or groups both inside and outside of the organization.

You will be rated on the following Competencies for this position:

• Analysis and Problem Solving

• Analytical Reasoning

• Communication

• Database Management Systems

• Design

• Process Control

• Technical Competence

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The majority of work is performed in an office setting and will require occasional travel. Work is mostly sedentary, but there is a moderate amount of walking involved, with infrequent bending, lifting, and stooping. Incumbent's vision should be sufficient to read from a computer screen for prolonged periods without excessive fatigue. Concentration level is demanding.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Read more

• Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.