Supervisory Field Examiner (Assistant Coach)

Summary

The incumbent is responsible within the framework of broad policies established by VA Central Office for implementing the law, policies, and procedures by means of supplemental directives, interpretations, and procedural instructions; resolving and making final determinations on questions of interpretation of regulations, precedent decisions, instructions, and other controlling guidelines.

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Overview

• Accepting applications

• Open & closing dates

06/20/2024 to 07/01/2024

• Salary

$87,758 - $114,082 per year

• Pay scale & grade

GS 12

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Location

2 vacancies in the following location:

• Indianapolis, IN

• Remote job

No

• Telework eligible

Yes-as determined by the agency policy.

• Travel Required

75% or less

• You may be expected to travel for this position.

• Relocation expenses reimbursed

No

• Appointment type

Permanent

• Work schedule

Full-time

• Service

Competitive

• Promotion potential

None

• Job family (Series)

1801 General Inspection, Investigation, Enforcement, And Compliance Series

• Supervisory status

Yes

• Security clearance

Other

• Drug test

No

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

Suitability/Fitness

• Announcement number

326-24-DS-12445554-NBU

• Control number

796467000

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This job is open to

• Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

• Internal to an agency

Current federal employees of this agency.

Clarification from the agency

This vacancy announcement is open ONLY to current, Indianapolis, IN Veterans Benefits Administration (VBA) Regional Office employees; and current/former Veterans Benefits Administration (VBA) CTAP eligible employees.

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Duties

• Analyzes and interprets laws, regulations, and rules as they affect the establishment of new policies, procedures, and methods of operation.

• Makes recommendations concerning workload management, the optimum mix of staff in consideration of operating costs and program effectiveness, introduction of improvements to work methods and processes.

• Coordinates with other teams' coaches to redirect staff as needed to meet increased workload demands in those other teams.

• Responsible for administrative actions affecting the team and provides advice, counsel, and instruction to individual employees of the team on both technical and administrative matters.

• Responsible for personnel administration and actions (e.g., develops performance plans and evaluates subordinates' performance, interviews.

• Makes recommendations for position appointments, promotions, or reassignments.

• Hears and resolves employee complaints, effects disciplinary actions, and identifies training needs.

• Performs other duties, as assigned.

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Requirements

Conditions of Employment

• You must be a U.S. citizen to apply for this job.

• Selectees are subject to a background/suitability investigation.

• Selective Service registration is required for males born after 12/31/1959.

• A probationary period may be required for employees and supervisors.

• Selected applicants will be required to complete an online onboarding process.

• You will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.

• Virtual: This is not a virtual position.

• Remote: This is not a remote position.

• You must reside within 50-miles of the Indianapolis VA Regional Office.

• On a routine basis, the incumbent in this position will be required to operate a government owned motor vehicle; therefore, incumbent must possess a valid state driver's license.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/01/2024.

Time-in-grade: Applicants who are/were federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-12 position you must have served 52 weeks at GS-11. To support your claim of time in grade, you must submit your most recent appointment, promotion, or within grade increase SF-50. Some applicants may have to submit more than one SF-50 to demonstrate their eligibility. See the required documents section for more information.

The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here.

Specialized Experience: GS-12: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the federal service. in the normal line of progression for the occupation in the organization. Specialized experience is defined as: demonstrated experience in documenting knowledge of a complex field of laws, regulations and Federal legislation pertaining to the full range of Veterans benefits and a comprehensive and thorough knowledge of state, federal and local benefit programs in order to be able to explain them, both orally and in writing, to individuals of all educational backgrounds.

There is no educational substitution for the GS-12 level.

Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

There is no educational substitution for the GS-12 level.

Additional information

Work Schedule: Regular office hours; Monday- Friday 8:00am-4:30pm. Alternate work schedules may be available.

Title/PD#: Supervisory Field Examiner (Assistant Coach) GS - 12; PD 08801A

Promotion Potential: This position is being recruited at the full performance level GS-12.

Time-in-grade: Applicants who are/were federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-12 position you must have served 52 weeks at the GS-11 level. To support your claim of time in grade, you must submit your most recent appointment, promotion, or within grade increase SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility. See the required documents section for more information.

Physical Requirements: The job requires driving in government owned automobiles, often very long distances requiring overnight lodging. Some walking and climbing of stairs is required since interviews with VA beneficiaries are conducted at the residences of the beneficiaries.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or disabled Veterans with a compensable service-connected disability of 30% or more. Please contact the special placement coordinator or the human resources specialist listed on this vacancy for more information regarding applying for consideration under schedule A or as a 30% disabled Veteran.

Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. Information about CTAP eligibility can be found here.

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

This job opportunity announcement may be used to fill additional vacancies.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume or who do not possess the education to substitute for it will not be referred for consideration.

After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:

• Administrative Law

• Knowledge of and the ability to apply policies, guides, procedures, requirements, standards and legislation (i.e., Federal, Agency, Local, Etc.) as they relate to the Fiduciary Hub.

• Analytical Reasoning

• Ability to analyze (i.e., review and evaluate), comprehend, and apply a variety of information or data.

• Leadership

• Ability to work independently with little direct supervision.

• Manages and Organizes Information

• Ability to accomplish work through the activities of others. This includes the ability to: define work assignments; plan and carry out assignments; delegate authority, motivate, train, and develop; and maintain a high standard of work production.

• Oral Communication

• Ability to communicate orally with people having varying levels of understanding and from a variety of backgrounds.

• Written Communication

• Ability to communicate in writing with people having varying levels of understanding and from a variety of backgrounds.

If you are referred for consideration, you may be asked to submit additional job-related information, which may include, but is not limited to responses to the knowledge, skills, and abilities; completion of a work sample, and/or an interview.

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Notice to Applicants: It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.