Supervisory Biomedical Equipment Support Specialist

Department Of Veterans Affairs Tomah , WI 54660

Posted 2 months ago

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Summary

Preferred Experience/Education: 2 years supervisor/administrative experience with an undergraduate degree

The Supervisory Biomedical Equipment Support Specialist (BESS), is responsible for the day-to-day supervision, coordination, and administration of a highly complex, diversified Biomedical Engineering and Electronics Repair Program at the Tomah VA Medical Center and Community Based Outpatient Clinics (CBOCs).

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Responsibilities

This position falls under the supervisory control and direction of the Chief of Engineering. The incumbent directly consults with clinical and administrative staff in all services and sections at the Hospital on principles and practices related to Biomedical Engineering and Electronics Repair. The incumbent makes routine decisions and commitments relating to the Biomedical Engineering program that do not, except for routine approval and review for conformance with overall goals, require referral to the Chief of Engineering. These decisions and commitments have direct and considerable effect on the efficient and effective completion of vital hospital programs.

DUTIES:

    • Direct supervision over GS-11 Biomedical Equipment Support Specialists (BESS), and any other personnel in the Biomedical Engineering realm including temporaries, volunteers, Compensated Work Therapy (CWT) employees, and work study or cooperative education (co-op) employees who may be assigned as necessary.
    • Provides recommendations to the Chief, Engineering Service, and other management officials in making long range policies concerning needs of the Biomedical Engineering, Electronics, and the Medical Equipment Management Programs in areas which include, but are not limited to, preparing justifications and requests for staffing and facilities, determining annual service contract needs for healthcare technology, projecting stock inventory, Administrative SAIL reports and results, and determining test equipment requirements.
    • Provides highly technical and professional services that directly impact the delivery of healthcare affecting large and complex services and systems that encompass not only this Hospital but also other facilities in the VISN.
    • Designs, plans, and implements the purchase and installation of highly complex technical and medical systems.
  • Independently responsible and held accountable for determining the actions necessary to support the continued development and implementation of the Hospital's Preventive Maintenance (PM) Program under the general direction of the Chief of Facilities Service.

    • Assigned to set performance standards, person performance reviews, counsel employees, address complaints and grievances, and initiate personnel actions as needed.
    • Serves as a resource to subordinate BESS's, electronic technicians, and others.
    • Justifies the purchase of highly complex medical systems.
    • Plans and oversees the development of technical cost estimates, technical data and installation requirements (including planning for modern technology and interfacing with existing technology) and other information used by upper management to determine the goals and objectives emphasizing the management of technology and the efficient and effective delivery of health care services.
    • Assists services and sections in the evaluation and selection of new healthcare technology, purchase, repair, and/or maintenance.
    • Performs research to obtain missing technical data on distinct items of medical, electronic, or computer equipment or

systems.

    • Schedules, monitors, and reviews all outside vendor services to insure appropriate, quality workmanship in a timely fashion.
    • Makes face-to-face, telephone, and electronic contacts and interface with a wide variety of personnel at all levels throughout the Hospital, including upper management, Biomedical Engineering and other Facilities personnel, section and service management, other service/section chiefs, physicians, nurses, equipment operators, logistics, contracting, and materiel management staff, equipment vendors, and outside contractors or service personnel.
    • Works closely with other service, support, and clinical personnel in solving unique medical systems problems.

Work Schedule: Full-time; Monday-Friday, 8:00 am-4:30 pm (Subject to shift changes as well as weekend and holiday work as needed.)

Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status

Yes

Promotion Potential

None

  • Job family (Series)

1601 Equipment Facilities, And Services

  • Requirements

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Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job

  • Designated and/or random drug testing may be required

  • Selective Service Registration is required for males born after 12/31/1959

  • You may be required to serve a probationary period

  • Subject to a background/security investigation

  • Must be proficient in written and spoken English

  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/27/2020.

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

  • English Language Proficiency: Must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j.

  • Experience and Education: Associates degree in Biomedical Electronics Technology, Biomedical Equipment Technology or Biomedical Engineering Technology or in a related technical field such as Electronic Technology or Information Technology and two years of experience as a Biomedical Equipment Support Specialist, Biomedical Equipment Technician, Field Service Engineer, Medical Equipment Repairer, or Information Technology Specialist.

  • OR,

  • Bachelor's degree in Biomedical Engineering Technology or in a related field such as Electronics Engineering Technology (EET) or Information Technology.

  • OR,

  • Completion of a military training program in biomedical equipment and two years of experience as a Biomedical Equipment Support Specialist or Biomedical Equipment Technician, Field Service Engineer, Medical Equipment Repairer or Information Technology Specialist.

Preferred Experience: 2 years supervisor/administrative experience with an undergraduate degree

Grade Determinations, GS-12:

    • At least one year of experience at the GS-11 grade level that demonstrates the technical competencies described at that level.
    • Certification as a Certified Healthcare Technology Manager (CHTM) is highly desirable at this level but not required.
    • The Supervisory BESS is responsible for the supervision, administrative management, and direction of lower level BESS. The incumbent supports the Chief of Engineering with assisting in the administrative and professional responsibilities of planning and directing the Biomedical Engineering/Healthcare Technology Management staff activities for the service.
    • Typical duties may include, but are not limited to: Preparing work assignments, monitoring technical performance of Biomedical Engineering staff, assuring orientation and competency assessment of assigned staff. Conducts performance appraisals of personnel. Develops policies and procedures, manages document control, develops performance standards, position descriptions and functional statements. Assures compliance with accrediting agencies and regulatory requirements, establishes and monitors the quality of the pre-analytical processes as part of the overall Biomedical Engineering service quality management program; and, assures corrective action is initiated as needed. Maintains interdepartmental relations with other services to accomplish medical center goals. Performs other department and administrative responsibilities to ensure that the mission of the service and the medical center has been satisfied.
    • Demonstrated Knowledge, Skills and Abilities (KSAs): In addition to meeting the KSAs for the GS-11 level, the candidate must demonstrate all of the following KSAs and demonstrate the potential to acquire the assignment-specific KSAs designated by an asterisk (*):
    • Advanced knowledge of Healthcare Technology Management across multiple types of equipment modalities to provide guidance and training to Healthcare Technology Management staff.
    • Skill in managing Healthcare Technology Management work flow and directing the work of others to accomplish programs goals and objectives.
    • Ability to develop policy, manage medical equipment life-cycle processes, and provide workload analysis in Healthcare Technology Management operations.
    • Knowledge of interpersonal relations and conflict resolution to deal effectively with individuals or groups representing widely divergent backgrounds, interests, and points of view.
    • Ability to analyze Healthcare Technology data and make recommendations to optimize quality, efficiency, performance, and productivity within service.
    • *Ability to perform the full range of supervisory duties which would include responsibility for assignment of work to be performed; assessments of competency; evaluation of performance; selection of staff; and recommendation of awards, advancements, and disciplinary actions.

References: VA Handbook 5005/95, Part II, Appendix G49, BIOMEDICAL EQUIPMENT SUPPORT SPECIALIST QUALIFICATION STANDARD

Physical Requirements:The work is primarily sedentary. Physical demands do not exceed those of a typical office setting. There may be some walking, standing twisting, turning, sitting, pushing, bending, repetitive keyboarding, or carrying of light items. Some positions may require sitting for long periods of time at a computer terminal typing data while talking on a telephone headset. In addition, there can be increased stress due to the intensity of a patient/customer complaint or concern.

Education

IMPORTANT: A transcript must be submitted with your application.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

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Supervisory Biomedical Equipment Support Specialist

Department Of Veterans Affairs