Supervisor Yield Management

Job Description

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

HERE'S WHY YOU'LL LOVE IT HERE!

We offer an excellent benefits package to our full-time Team Members that include:

• Salary range: $56,000 ~ $62,000 per year, plus additional incentives.

• Medical, Dental, and Vision insurance from Day One

• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program

• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe

• Generous Paid Time Off Program

• Paid Sick Days

• Team Member Recognition and numerous learning and advancement opportunities

• and more!

Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work certified company, earning our 2022 certification.

RESPONSIBILITIES:

The Yield Management Supervisor is responsible for improving inventory, maintaining established ownership levels, implementing all policies at the property level, and maintain relationships between property level management and yield management teams.

• Improves space utilization to ensure achievement of budget goals while improving occupancy, revenue, arrivals, and revenue per available room (RevPAR).

• Increases sales potential by analyzing reports and making decisions to achieve budgeted sales goals.

• Allocates within liabilities to support various owner and developer programs; reconciles owner and developer team member liabilities.

• Trains front desk on the inventory liabilities.

• Maintains owner exchange process via system automation.

• Ensures fair and equal trading practices are maintained and abided by the team member with authorized access.

• Responsible for setting bulk out-of-order placements and reconciling owner liabilities related to out of order (OOO) placements affecting owner liability.

• Assists in establishing yearly occupancy and revenue budgets for home owner's association (HOA) and sales and marketing.

• Forecasts future business within three to five percent (3-5%) accuracy on a monthly basis.

• Works closely with the Sales and Marketing departments in an effort to meet budget and develop contingency plans when the budget is not achievable.

• Reviews future occupancy (to update availability, rates, monitoring blocks, group pick-up, etc.) daily, makes decisions to open or close out dates based on occupancy and/or overbooking strategy.

• Communicates with management regarding booking pace and dates that require attention or have special events.

• Communicates with management concerning dates for periodic membership discounting.

• Communicates with management to make rate adjustments based on special events, market demands, and trends.

• Works closely with resort managers at assigned resorts in order to address occupancy needs, new programs, reservation issues, and establishing an overbooking plan.

• Performs one-on-one and group trainings on site with property management and team members.

• Performs training sessions and property presentations at associated call centers.

• Makes critical decisions on space management that will help drive occupancy, revenue, and arrivals to achieve budget goals and assist sales reach sales goals.

• Completes other duties and tasks, as assigned by management

Qualifications

WHAT ARE WE LOOKING FOR:

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

To fulfill this role successfully, you should have the following minimum qualifications and experience:

• High School Diploma/GED

• 1-3 Years of related experience

• 2+ Years Supervisory experience

• Strong analytical and problem-solving skills

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.