Supervises assigned department. Ensures associates are meeting key operating objectives in the areas of productivity and safety. Ensures associates are following center and corporate guidelines for the efficient and safe handling of customer returns.
Manage associates of the facility, Work with appropriate departments to ensure all supervisory staff and associates acquire proper training.
Prepare management information reports regarding operations.
Attend management meetings to discuss, analyze, and forecast facility operations.
Able to shift priorities to adjust to changing business demands.
Communicate in a professional manner with internal departments, outside vendors, and clients.
Follow and enforce all Company policies and procedures in the facility.
Ensure facility compliance to Federal and State regulations.
Provide a safe, secure work environment in the facility.
Monitor, report, and work to prevent losses in the facility.
Approve all associate time worked and performance reviews, if applicable.
Project staffing needs and participate in the interviewing and hiring process.
Assure responsiveness to subordinate associates' needs.
Ensure facility compliance of corrective action procedures including terminations.
Provide daily, weekly, and monthly statistics and operations updates.
Maintain a thorough knowledge of all SOP's pertaining to facility and operations.
Conduct regular scheduled staff meetings with associates.
Associate degree in Business Administration, Management, or High School diploma or its equivalent. Minimum of one (1) year managerial/supervisory experience in the pharmaceutical, logistics, manufacturing, trucking, or warehouse industry. Equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to perform the responsibilities of this position.
Proven interpersonal and communication skills, and the ability to delegate and prioritize work
Working knowledge of computers and programs specific to operations and operations reporting including MS Office (Excel, MS Word)
Knowledge of warehouse safety and security practices
Ability to work under time pressure and meet production goals
Ability to assist other operations within the warehouse, as needed and if applicable
Ability to meet set production and quality goals and follow standard operating and safety procedures.
Ability to speak Spanish is PLUS.The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities.While performing the duties of this job, the associate is:
Frequently required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
Frequently required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Frequently required to stand, kneel or stoop, and lift and/or move up to 50 pounds.
Frequently required to view items at an extremely close range and must be able to adjust and readjust focus.
Occasionally: Job requires this activity up to 33% of the time
Frequently: Job requires this activity between 33% - 66% of the time
Regularly: Job requires this activity more than 66% of the time
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.