VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we're all focused on a singular mission: to help people see. Learn more by visiting https://vspglobal.com/cms/careers/
With general supervision, plan, organize, prioritize and monitor workflow in the unit. Supervise, train and evaluate staff to achieve and maintain department standards.
Coordinate with other units/departments to facilitate special requests, resolve work flow or production issues.
Adhere to equipment maintenance program to ensure all repairs are completed and preventative maintenance schedules followed.
Responsible for maintenance functions to include development and management of preventive maintenance schedules as well as overseeing and/or performing equipment repair.
Assist in the development of unit budget, monitor unit expenses to ensure unit costs are within established levels.
Develop and implement approved training plans to ensure employees receive appropriate information and instruction.
Assign, distribute and monitor work of the unit personnel ensuring consistent, accurate and timely processing to ensure department standards are met.
Assist in the development of the units marketing strategies.
Develop, maintain and monitor unit standards, processes and procedures to ensure efficient, accurate and measurable processing.
Ensure effective communications are maintained within the unit and externally. Where appropriate inform employees as to plans and progress. Conduct employee discussion sessions at regular intervals.
Participate in the hiring and interviewing process for open positions within the unit ensuring that the most qualified candidates are selected.
Monitor performance of direct reports. Provide prompt and objective coaching and counseling. Conduct performance reviews.
Typically has the following skills or abilities:
Bachelors Degree in Business Administration, management or related field
Minimum five years of experience working in a laboratory-related environment.
Five years of supervisory or equivalent lead experience in a production/manufacturing environment
Experience working with and repairing laboratory-related equipment
Excellent verbal and written communication skills to develop and communicate procedures and plans and to communicate with business clients and staff
Proven problem-solving skills
Ability to analyze work processes.
Previous Optical experience preferred.
Working Conditions / Physical Demands
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.