Supervisor V RN - (Service Line) - Pediatric Urgent Care

Sutter Health Palo Alto , CA 94306

Posted 1 week ago

Job Summary:

Responsible for the day-to-day operations and oversight of work for the assigned site or department. Responsibilities include staffing, supervision and development of personnel, first-line for customer and patient complaints, enforcing and following existing policies and procedures, and managing within established budgets.

Requires appropriate clinical licensure or certification to evaluate and oversee Registered Nurses.

Responsibilities:

  • Greater than 50% of time spent in supervision. Responsible for orienting and training new employees. Participates in hiring decisions. Participates in and/or conducts annual employee performance reviews subject to the final approval of a manager or director. First-line for employee recognition and discipline

  • Responsible for day-to-day, minute-to-minute oversight of work in progress. Responsible for enforcing and following existing workflow policies and procedures (may provide input but not free to change it at will.) First-line for customer or patient complaints

  • Manages within operating and capital budget and may or may not have specifically assigned cost center: Develops budget recommendations, is responsible for managing within the budget, and may have input to the budget but is not accountable for creating it.

  • Responsible for maintaining appropriate staffing levels and have final authority for approving overtime.

  • Follows the commitment to excellence and treats patients, families, visitors and each other with courtesy, dignity, respect and professionalism.

  • In addition to the key accountabilities listed, employees working in this position are expected to accept and perform other duties as requested.

Required: Bachelor's Degree in Nursing preferred. Registered Nurse

  • State Licensure

  • RN;

  • Previous successful supervisory experience.

  • Basic Life Support Certification

  • BLS
  • Strong verbal/written communication with the ability to accurately document relevant disciplinary events, issues or department incidents

  • Project planning, leading and implementation skills.

  • Critical thinking and problem solving skills to ensure process improvement, initiatives and projects are successful.

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Supervisor V RN - (Service Line) - Pediatric Urgent Care

Sutter Health