Supervisor

Stage Stores, Inc. Burnet , TX 78611

Posted 1 week ago

REPORTS TO: Store Manager/Assistant Manager

OBJECTIVE:

To serve a dual function in the store, that of a Sales Associate, and that of a Supervisor. A Supervisor's priority is selling and customer service. The Supervisor will function as a key carrier (manager-in-charge) during designated shifts as part of the management schedule in the absence of another member of management.

RESPONSIBILITIES:

Sales Associate:

  • Achieve store goals through superior customer service.

  • Always be professional, friendly, and courteous with a positive attitude.

  • Invite customers to:

o Open a private label credit card and become Premier Rewards Member

o Become a Club 50 Plus member (if applicable)

o Subscribe to Magazine offer

  • Greet/acknowledge each customer promptly as they enter the department in a friendly manner with a smile.

  • Interrupt store tasks to assist and answer questions for customers in a pleasant and courteous manner.

  • Suggest additional merchandise to customers on sales floor, at wrap stations, and in fitting rooms.

  • Follow-up on customers in fitting rooms to see if they need additional service.

  • Maintain the store and all wrap stations in a clean, neat, and organized manner.

  • Maintain merchandise presentation to company standards.

  • Complete all store tasks in an accurate and timely manner, including the following:

o POS/Sale Set-up prior to sale start date (to include signing)

o PCAs (price changes) completed by close of business on the effective date

o Transfers completed by close of business on the effective date

o Damages completed by close of business on the effective date

o Merchandise counts

o Key in telephone number and e-mail address when prompted at the POS

  • Ring the customer up in a prompt and efficient manner

  • Thank the customer by name and invite them to come back at the close of each sale

  • Follow all company policies and procedures

  • Practice Loss Prevention Standards at all times

  • Alert management of suspicious situations

  • Follow check approval procedures

  • Handle all returns/exchanges according to company policies/procedures

Supervisor:

  • Opening and closing the store

  • Protecting all company assets

  • Ensuring proper execution of all store operations and company programs

  • Ensuring the highest level of customer service and satisfaction

  • Maintaining company standards throughout the store

  • Ensure entire staff is working to achieve controllable goals

  • Delegate and follow-up when appropriate for understanding and ensure compliance

This list is a general summary of the duties and responsibilities for this position. However, there may be other responsibilities as directed by the company or the immediate supervisor to meet the needs of the business.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Shift Supervisor / Shift Manager

Pizza Hut

Posted 3 months ago

VIEW JOBS 1/20/2019 12:00:00 AM 2019-04-20T00:00 Description: Pizza Hut Shift Supervisor / Shift Manager Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: We have a great culture at Pizza Hut and look for people with a similar mindset. You're the honest, energetic and approachable type; able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge. A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together. You set high standards for yourself and the people you work with – you love keeping things clean, safe and fun for the team and the customers You want to learn how to run great restaurants from the best restaurant managers in the business And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation – you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Required experience: Food Service or Retail for 1 year Pizza Hut Burnet TX

Supervisor

Stage Stores, Inc.