For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)
The Supervisor, RN Flex Assessor will work within a cross-functional team, to assure the quality administration of functional assessments to individuals of diverse populations and backgrounds. They will work with colleagues and leadership to develop and improve an exciting and innovative program, dedicated to improving the lives of Medicaid beneficiaries in Arkansas. They will provide oversight and support to a staff of assessors located throughout Arkansas, while representing our organization with our customer, our clients, and within our community.
Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit
Achieves financial objectives by contributing to optimization of assessor schedules and assessor productivity.
Maintains a cooperative relationship among program divisions by communicating information; responding to requests; building rapport; participating in team problem-solving methods
Provides clinical consultation and supervision of field based assessor staff administering Independent Assessments of beneficiaries
Ability to handle complex personnel situations effectively and efficiently
Maintains nursing assessor staff results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
Ensures quality of assessment documentation by auditing beneficiary assessment records and implementing actions to ensure continuous improvement
Communicates in a culturally sensitive manner to individuals whose support needs are being assessed, including beneficiaries within the mental health, developmental disability, or adult aging populations
Maintains beneficiary confidence and protects operations by monitoring confidential information processing
Provides flex capacity for assessor staff in the administration of independent or functional assessments, including emergency assessments
Sets priorities for the team to ensure task completion
Coordinates work activities with other supervisors
Develops plans to meet short-term objectives
Identifies and resolves operational problems using defined processes, expertise and judgment
Decisions are guided by policies, procedures and business plan
Product, service or process decisions are most likely to impact individual employees and/or customers (internal or external)
Educate and conduct training/coaching with employees
Active, unrestricted RN license in state of residence
Independent performer with successful past performance related to supervision of nursing staff
Ability to clearly and consistently maintain work standards for direct reports
3 years of clinical experience
2 years of leadership experience (team lead, supervisor of large teams highly preferred)
1 year of experience working directly with adult and aging population
Ability to travel state-wide 50% of the time
Intermediate level of proficiency with Microsoft Office (Word, Excel, Outlook)
Must be able to pass complete criminal history and Central Registry checks
Must have additional Child Maltreatment Central Registry and Adult and Long-Term Care Facility Resident Maltreatment Central Registry updated every three years and a state criminal background check updated every five years
Access to high speed or DSL internet at your residence
Home health / rehab experience
Experience with the Medicaid patient population
Experience training and / or coaching teams
Experience presenting information via web-based tools to large groups / audiences
Strong communication skills both written and verbal
Ability to take tasks to the finish line independently and with minimal direction
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Independent Assessor Supervisor, Flex Assessor, supervisor, Arkansas, Little Rock, AR, Clinical Supervisor, leadership, adult and aging, Medicaid, telecommute, assessment, registered nurse, RN, Team Lead, telecommuter, Arkansas, AR
Unitedhealth Group Inc.