Supervisor Restaurant Shift - Full Time, Hell's Kitchen (Harrah's Socal)

Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you!

Our ideal candidate:

• Minimum 4 years related experience and/or equivalent combination of education and experience with at least two years of supervisory experience.

• Excellent interpersonal customer service, communication, team building and problem-solving skills are required.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

• Ability to speaking effectively before groups of guests or employees of organization.

• Skill in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Skill in solving a variety of instructions furnished in written, oral, diagram or schedule form.

About the role:

• Supervises the daily operation of Hell's Kitchen per established policies and procedures.

• Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (includes coaching and reinforcement).

• Ensures proper training, supervision, and development of subordinates.

• Monitors and controls physical and sanitary condition of assigned areas.

• Assists in the completion of corrective action under the guidance of the manager to achieve revenues, operating expenses and Medallia rating.

• Ensures proper usage and requisitioning of operating supplies within established guidelines.

• Maintains daily employee attendance and work records.

• Inspects food service facilities to ensure compliance with state and local health laws and internal regulations.

• Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.

• Works closely with team members and guests to correct concerns and issues regarding quality and restaurant services.

• Provides for safety and security.

• Handles employees' complaints or grievances.

• Recommends disciplinary action or disciplines employees.

• Monitors legal compliance with federal, state, and gaming laws.

• Performs other duties as assigned.

A few more things:

• Physically mobile with reasonable accommodations.

• Must be able to lift and carry upwards to 5 pounds.

• Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.

• Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, and photo copiers.

• Read, write, speak, and understand English.

• Operate in mentally and physically stressful situations.

• Respond to visual and aural cues.

Depending on experience, pay starts at $60,000 annually.

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary.

Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.