Supervisor Residential - Penfield (1484-194)

Arc Of Monroe County Penfield , NY 14526

Posted 5 days ago

Be You, Be the Arc. Bring your kindness, bring your compassion, bring your diversity. Create a rewarding career at The Arc of Monroe by empowering and supporting people with I/DD to live fulfilling lives and create opportunities for independence and inclusion.

The Residential Supervisor is a direct support position. As a Residential Supervisor, you will work directly with adults with intellectual and developmental disabilities in their home(s). You will provide person centered support; promoting confidentiality, privacy, human dignity, uniqueness, and physical and emotional well-being while supporting people to be as independent as possible. This person will assist the Residence Manager with all assigned duties, along with mentoring other Direct Support Professionals.

  • Essential Functions:

  • Communicates ongoing status information between DSP and clinical/management team.

  • Participates in and coordinates all employee training sessions and/or staff meetings.

  • Performs all duties of a Direct Support Professional, as well as mentors DSP staff in strategies that will help challenge the people we support in achieving their goals.

  • Safely transport people to and from activities and/or appointments.

  • Monitor and maintain a clean, safe, and secure environment for people you support at all times.

  • Review the house and medical communication log prior to beginning every shift.

  • Administer and chart medications accurately and in accordance with medication administration guidelines and individual care plan. Maintain confidentiality of records relating to treatment.

  • Monitor for changes in general health, behavior, appearance, and patterns of activities and follow reporting procedures for any changes.

  • Communicate effectively with people's family members/guardians and support staff at the Arc of Monroe.

  • Complete necessary paperwork to meet Arc of Monroe, federal and state regulatory requirements.

  • Successfully complete required, on-going training requirements within mandated timeframes.

  • Intervene immediately if abuse is suspected, notify the New York State Justice Center and follow the Code of Ethics set forth by the NYS Justice Center.

  • Ensure that behavior is professional and consistent with The Arc's culture, mission, values, philosophy, and policies and procedures, including treating people you support with dignity and respect.

Watch the video to see what it's like to be a Residential Supervisor.

Administrative Functions:

  • Assist Residential Manager with scheduling

  • Conduct Behavior Documentation checks

  • Conduct Billing checks

  • Run fire drills

  • Lead House Meetings

  • Participate in money handling as needed (i.e. ledger updates, drop box/safe)

  • Supervise DSPs as assigned-

  • Conduct Performance Appraisals

  • Schedule and participate in one to one sessions

  • Address performance management issues

Required Skills


  • Valid NYS driver's license required. Must have access to timely and reliable transportation to transport self and people you support.

  • Must maintain current required certifications as designated by the agency including but not limited to: AMAP, SCIP-R, First Aid/CPR

Other Skills/Knowledge/Experience

  • Manage multiple priorities while maintaining effective levels of consumer service

  • Ability to stay calm and level-headed under pressure and still perform well

  • Demonstrate good judgment, sensitivity, objectivity and tact

  • Good verbal and written communication skills

  • Foster teamwork between all team members via open communication, sharing of responsibilities, and a positive, constructive attitude.

  • Complete the agency's on-boarding training program.

  • Basic computer literacy, including use of email, Microsoft office and internet

Physical Requirements

  • Frequently required to stand, walk, sit, stoop, reach, push, pull, lift, climb and kneel

  • Exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently.

  • Use medical equipment such as Hoyer, SARA lifts, push/pull wheelchairs and carts (grocery)

  • Housecleaning duties such as laundry, vacuuming, cleaning showers/tubs, dishes, taking out garbage, yard work and preparing meals, shoveling snow, cleaning room

Working Conditions, Position Type and Expected Hours of Work

  • This position works in a residential setting that is open 24 hours a day, 365 days a year. Rotating shifts as well as holiday, weekends and work during inclement weather will be required.

  • Must be flexible and dependable; may be required to work overtime as necessary.

  • May be occasionally exposed to individuals who have the potential to carry a communicable disease or blood borne pathogen

Required Experience

Minimum Education and Experience

  • High school diploma/G.E.D. plus two years working within the human services field is required. Experience working with people who have intellectual and developmental disabilities preferred or an equivalent combination of education and experience. 1-2 years supervisory experience a plus.


  • Valid NYS driver's license required. Must have access to timely and reliable transportation to transport self and people you support.

  • Must maintain current required certifications as designated by the agency including but not limited to: AMAP, SCIP-R, First Aid/CPR

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Supervisor Residential - Penfield (1484-194)

Arc Of Monroe County