Supervisor, Production

Position: Production Supervisor

Are you performance-driven and want to make a tangible impact?

Are you looking for professional growth opportunities and a chance to build a career?

Are you a problem solver who loves a good challenge?

Do you want to change the world one retail return at a time?

Our mission at goTRG is to solve the problem of returns by increasing profits from returns and decreasing the environmental impact. We make it easy for retailers, manufacturers, vendors, and 3PLs to handle every item from the point of return to final disposition. We are the only company that manages the entire reverse logistics process end-to-end.

Our company is vertically integrated with SaaS, Supply Chain, and ReCommerce business units, working under one roof to make the most impact for our clients. By joining our team, you'll be a part of:

• SaaS that eliminates human biases from returns decisions and connects to every part of the retail ecosystem from the point of sale to supply chain to ReCommerce.

• Best-in-Class Reverse Supply Chain services.

• ReCommerce Services that list across 20+ high demand marketplaces.

Over the past decade, goTRG has experienced aggressive growth, and we are actively seeking qualified and passionate teammates in every functional area to help us solve returns. Come join our family that works hard, knows how to have fun, and stands firmly by their values of sustainability, innovation, teamwork, and partnership.

Position Summary:

goTRG is looking for an experienced, energetic, and result-driven Production Supervisor. This role is responsible for managing Teammates in a logistics and assembly environment. This position plans and assigns work, implements policies and procedures, and recommends improvements in production methods, equipment, operating procedures, and working conditions.

Primary Responsibilities/Essential Functions:

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

• Determines quality control standards

• Selecting, ordering, and purchasing materials

• Balances quality, productivity, cost, safety, and morale to achieve positive results in all areas

• Ensures proper training of all Teammates regarding Safety, Quality, and other company procedures and programs

• Executes SOPs and holds team accountable, including progressive discipline when necessary

• Manages Teammates' time and attendance and updates hours appropriately

• Identifies talent, including primary and backups for critical roles

• Holds daily management meetings with the team to discuss daily goals, objectives, and company/department updates

• Promotes a safe work environment; ensures that warehouse personnel have safe, efficient equipment in order to perform distribution functions

• Provides a hands-on approach, including the scheduling of personnel, and overseeing of warehouse daily activities including receiving, stocking, inventory control, order filling, and private truck shipments as well as customer pickup orders, workflow, performance and work standards, accuracy, and productivity

• Charts progress and develop enhancements to drive efficiency

Qualifications

Requirements:

• Bachelors degree in business, logistics, management, or similar, or at least 2 years of experience in the logistics warehouse, inventory field, plus demonstrated management qualifications

• Knowledge and experience with Microsoft Office

• Working knowledge of OSHA and EPA regulations

• Frequently required to walk, bend, use hands, and reach with hands and arms

• Possible weekend work and overtime required (including potential overnight shifts)

• Ability to frequently and repetitively lift, push, and carry up to 35 lbs.

• Ability to frequently and repetitively lift and carry 20 lbs. up and down stairs

• Ability to frequently and repetitively bend, lift and reach to install parts of varying size and weight overhead

• Great communication and critical-thinking skill

• Excellent interpersonal, negotiation, and conflict resolution skills

• Excellent organizational skills and attention to detail

• Ability to act with integrity, professionalism, and confidentiality

• Embody goTRGs company values: Team, Innovation, Partnership, and Sustainability

• Strong time management and project management skills

• Demonstrated initiative

• Ability to think creatively and problem solve when faced with new challenges

• Ability to work independently, multi-task, and deliver quality work in an efficient manner

• Ability to manage competing priorities

• Ability to succeed in a team environment