Do you want to join a high performing team, driving incremental growth? Our Endpoint Solutions team is expanding and we are looking for someone to supervise the day-to-day activities of a team of solutions reps and product managers, coach and developteam members, serves as an escalation point for the team in resolving complex matters. The Supervisor will also work with management in formulating and implementing strategies that will deliver assigned financial results, is responsible for employee performance management (setting goals, observing and giving feedback, addressing performance issues, firing employees, etc.) and ensuring conformance to personnel policies and other internal regulations.
Sound interesting? If so, check out the below video to see what it's like to work at Tech Data!
Essential Duties & Responsibilities Required
Serves as a working member of the team they lead as necessary.
Ensures staff members work efficiently as a team and continuously improve the quality of their work, providing service levels that meet or exceed customer expectations.
Assists manager in the development of overall goals and strategies for assigned programs and/or activities.
Prepare and analyze data/reports to insure team is on track to meet monthly /quarterly goals.
Maintains open communications with other Tech Data management and departments regarding opportunities and issues.
Deliver presentations to Business Partner and Tech Data management and executive level individuals.
Leads team to create unsolicited proposals that will generate incremental marketing investments and sales of assigned product lines.
Tracks and understands funding, budgets, accruals and other financial aspects of programs and/or activities.
Monitors program activities and deliverables to ensure timely and accurate completion.
Tracks marketing inventory and business partner slotting.
Plans, organizes, assigns, oversees and evaluates the work of team members to ensure the attainment of the goals and the adherence to the company shared values.
Trains, develops, coaches, recognizes, awards and interacts with staff to achieve high individual and team performance and engagement levels, job satisfaction and retention, and support professional growth within the organization.
Owns personnel processes and decisions. Works in collaboration with division management and HR regarding: hiring, separations, performance management, and career development solutions.
Performs additional duties as assigned
Meets attendance and punctuality standards
Qualifications, Required Knowledge Skills & Abilities and Working Conditions
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Able to adjust readily to change and adapt as needed.
Able to analyze and resolve complex issues and problems in a sound and timely fashion.
Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
Able to avoid win/loss situations and ensure productive resolutions of conflict. Able to build solid, effective working relationships with others.
Able to coach others in the development of their skills.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Able to create and conduct formal presentations.
Able to express ideas clearly and convey necessary information.
Able to facilitate group interactions.
Able to interact effectively with all levels of management.
Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
Able to serve as a resource to others in the resolution of complex problems and issues.
Able to set high short/long-term goals/standards of performance for self, subordinates, and others.
Able to supervise, train, and evaluate the performance of subordinates.
Able to think strategically and tactically.
Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level.
Able to work independently with minimum supervision.
Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
Possesses strong organizational and time management skills, driving tasks to completion.
Required Educational: High School/G.E.D.
Certifications: Inside and/or Outside Sales experience required Knowledge of Technology/Marketplace desired
Minimum of 3-6 years of relevant experience for internal candidates and 4-7 years of specific industry experience for external candidates.
What we offer:
The following benefits and programs are designed to assist our employees in meeting their individual and family needs:
Medical, Dental Vision, Basic & Supplemental Life , ADD
Paid Time off
Stock Purchase Plan
Employee Product Discounts
Career Growth and Development opportunities!
And so much more....
Follow us on @TechDataCareers, to learn more about our culture, business, and opportunities with our company!
Tech Data Corporation