Supervisor, PFS

Ambry Genetics Aliso Viejo , CA 92698

Posted 3 months ago


The Supervisor, PFS is responsible for the daily operation of the billing, coding, systems, cash, medical records and quality assurance team and provides direct supervision in the performance of their respective job responsibilities. The Supervisor's key focus is to ensure timely and accurate submission of clean claims based on the compliance standards for the company, payers, state, federal, and local laws. Additionally, this role will be responsible for providing performance feedbacks through regular one-on-ones and quarterly check-ins as well as coaching and corrective action for employees.

Duties and Responsibilities:

1.Determines, coordinates and supervises daily staffing assignments and staffing levels
2.Trains, coaches, and evaluates PFS team on performance expectations; applies progressive discipline when appropriate; participates in hiring and termination procedures
3.Responsible for bi-weekly time card approvals and monitoring time cards, attendance and overtime usage
4.Formulates, recommends, communicates and administers departmental policies and procedures; prepares and maintains procedural manuals for staff; monitors and reports compliance with policies and procedures
5.Oversees orientation and training of billing and coding staff; responsible for review and evaluation of staff performance
6.Maintains and improves technical knowledge of professional billing, ICD-10 codes, CPT codes, and modifiers
7.Trends and reports payer related issues regarding billing and coding for genetic testing
8.Provides prompt feedback to management regarding pattern of missing and/or incomplete documentation as well as payer issues
9.Runs daily reports to ensure PFS turnaround times and goals are met
10. Communicates all new processes and workflows to appropriate parties and provides training on all new procedures, workflows and processes to impacted staff, providers and business partners
11. Able to perform all duties and responsibilities necessary for billing and coding
12. Performs all other duties and projects as assigned


  • Size of team: 10-15


EDUCATION and Knowledge:

High School diploma or equivalent required; college degree preferred

CPC (Certified Professional Coder) certification preferred

Knowledge of CPT codes, medical terminology, insurance plans, ICD 10 codes

TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):

Excellent interpersonal, problem identification and problem solving skills

Strong team leadership/supervisory skills

Excellent verbal and written communication skills

Excellent computer skills and knowledge of Microsoft Office programs, specifically Excel

Ability to work in a team environment

Ability to manage competing priorities

Strong analytical skills with attention to detail

Must be willing to work overtime as needed

Must have ability to adapt to a fast paced, dynamic environment

3-5+ years of experience in medical billing; preferably in a clinical laboratory, especially genetic billing
3-5+ years of ICD-10 and CPT coding experience
1-2+ years in a leadership role

Telcor or Xifin experience is a plus

About Us

Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster.

At Ambry, everyone is welcome. A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and human disease.

We earned our reputation as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing what we learn with the global scientific community. We also support those with genetic conditions through the Mauli Ola Foundation and other nonprofit organizations.

At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the open exchange of ideas. Employees at Ambry Genetics have many perks, including an onsite caf with complimentary smoothies and infused waters!

We also offer access to gym memberships, onsite food trucks, "Lunch and Learns," and more. Our outstanding benefits program includes medical, dental, vision, 401k, FSA, and generous paid time off (PTO) program. Ambry Genetics is an Equal Opportunity Employer (EOE) and we maintain a drug-free work environment.

Ambry Genetics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Supervisor, PFS

Ambry Genetics