Supervisor, Operations (Regulatory Appeals)

Your Role

The Regulatory Appeals and Grievances team is responsible for compliant processing of appeals and grievances. The Operations, Supervisor will report to the Manager for Appeals and Grievances. In this role you will be responsible for supporting and maintaining the relationships between Blue Shield, and regulators including the Department of Managed Healthcare, Department of Insurance, and the Office of Personnel Management. You will be also responsible for the oversight of quality, production levels, strategic initiatives, employee development, preparation and management of budgets, goals, objectives, and results for various operational areas. We are looking for leaders that are energized by creative and critical thinking, building, and sustaining high-performing teams, getting results the right way, and fostering continuous learning.