divvyDOSE is a new kind of home-delivery pharmacy in a hyper-growth phase focused on adherence packaging. Our company is professional but fun, dedicated yet quirky. We are fast-paced, highly-motivated doctors, pharmacists, pharmacy technicians, and support staff who focus on health and wellness (and if were being honest, sometimes pizza) and most of us have slight obsessions with our pets. We want to make a difference in the lives of our customers by treating them as friends and family.
Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence.
Were now part of Optum and the UnitedHealth Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone. Are you looking for a way to create next-level results with a human-level approach? Then look at opportunities with divvyDOSE, where changing the world is just one result of doing your lifes best work. (SM)
We are seeking an experienced Supervisor to lead a consumer-focused Customer Script Integration (CSI) team for a fast-growing, multi-shift, national retail pharmacy committed to improving customer medication outcomes through the utilization of adherence packaging and world-class data management. This team utilizes various aspects of customer information to better advocate for their general health through means of medication adherence. Responsibilities include, but are not limited to, coaching, motivating, training and development of a team, call center management, customer data management, and continuous improvement of operations.
The ideal candidate should possess the following:
Knowledge, Skills & Abilities:
Preferred: Call Center environment and Healthcare Experience is a plus.
In addition to competitive salary and a unique opportunity to thrive at a growing company, divvyDOSE offers various formal benefits as well.
INSURANCE, PAID TIME OFF, & RETIREMENT
Full-time employees receive Sick days, Vacation days, and Holiday Bonuses as well as employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, Vision, and Life insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too.
Diversity creates a healthier atmosphere:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing. Employment with divvyDOSE is AT-WILL, and can be terminated at any time, for any reason, by either party.