Supervisor Of Fulfillment

The Role

Supervise and coordinate the fulfillment activities within departments for Case Pull Replenishment, Caja Sytems & Pic Mod areas. This includes, but is not limited to, ensuring communication with all fulfillment key staff, proper distribution of work flow, pack wave management within Highjump WMS, Caja and Pyramid WCS, a solid understanding of priority cut off for all channels, strict adherence to departmental policies and the timely processing to accommodate SLA requirements. Ability to monitor OPT report for fulfillment with a solid understanding of open workload assessment.

We celebrate diversity--of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

Your Impact

The primary functions of this role, include but are not limited to:

• 60% will be supervising employees who use a variety of equipment such as PIT forklifts, conveyors, and hand carts to move materials within a warehouse.
• 20% Develop and maintain productive, effective, and professional relationships with peers, superiors, auditors, & others.
• 10% represent the company in a positive and supportive manner to ensure inclusiveness and are successful at all times.
• 10% Understand and achieve all functional area performance metrics (service, cost, quality and accuracy) for all channels of business

Who You Are

• Responsible for assessing open workload within the fulfillment departments for Tilt Tray and Pic Mod.

• Must work with fulfillment key staff to assess daily workflow and make adjustments as needed by working with managers to make sure we are adequately staffed to sustain meeting SLA requirements for all channels/brands.

• Responsible for calling out overtime as needed by assessing open workload.

• Responsible for ensuring quality, accuracy, pack wave completion for both Tilt Tray, Caja and Pic Mod to make sure all planned pack waves for the day have been fully PICKED/PACKED 100% by required deadline.

• Responsible for working with managers on staff planning requirements for peak and non-peak season.

• Responsible for mentoring and supporting all key staff daily to assure we are focusing on leadership development to include much focus on soft skills.

• Responsible for making sure all department areas are kept clean and organized at all times regardless of season.

• Works closely with other departments such as Customer Experience, Vendor Compliance, Quality Assurance, Shipping and Receiving.

• Continues improvement

• Observes departmental working areas within the fulfillment department working alongside with key staff.

• Supports by putting together CCR Form for departmental enhancements and focuses on efficiencies.

• Understand and constantly use continuous improvement methodology to increase, quality, accuracy service and safety while increasing productivity.

• Responsible for assessing open workload within the fulfillment departments for Caja systems, Case pull and Replenishment.

• Must work with fulfillment key staff to assess daily workflow and adjust as needed by working with managers to make sure we are adequately staffed to sustain meeting SLA requirements for all channels/brands.

• Responsible for calling out overtime as needed by assessing open workload.

• Responsible for ensuring quality, accuracy, pack wave completion for both Caja systems, Pyramid and Highjump. to make sure all planned pack waves for the day have been fully PICKED/PACKED 100% by required deadline.

• Responsible for working with managers on staff planning requirements for peak and non-peak season.

• Responsible for mentoring and supporting all key staff daily to assure we are focusing on leadership development to include much focus on soft skills.

• Responsible for making sure all department areas are always kept clean and organized regardless of season.

• Works closely with other departments such as Customer Experience,Vendor Compliance, Quality Assurance, Shipping and Receiving.

• Continues improvement

• Observes departmental working areas within the fulfillment department working alongside with key staff. Helps by putting together CCR Form for departmental enhancements. Focus on efficiencies.

• Always represent the company in a positive and supportive manner.

We'd love to hear from people with

• Exhibit professional demeanor consistently

• Ability to communicate and work well with all levels of personnel

• Ability to work well in a team environment

• Align company and employee values

• Provide ongoing coaching and training to the employees

• Provide a safe positive working environment at all times

• Maintain harmony among workers and resolve grievances

• Ability to provide support during extended hours of operations (weekends, holidays)

• Hands on experience with strong supervisor and communications skills

What We'll Give You -

• Competitive Pay and Bonuses

• We've created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they're valued.

• Financial Planning and wellbeing

• No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.

• Time away from work

• Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees' needs to get out, get healthy and come back stronger than ever.

• Extras, discounts and perks

• Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras

• Growth and Development

• Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development.

• Health and Wellness

• There's nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle

$28.00 - $28.00 per hour

The salary range posted reflects the minimum and maximum target for new hire salaries for this role in our Moreno Valley, CA distribution center. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.