Supervisor Of Community Health - Dallas

JOB SUMMARY

The Supervisor of Community Health is accountable for providing cultural mediation between the health care system, social services, and the community. This position acts as a credible member and has a close knowledge of the ethnicity, language, socio-economic status, and life experiences of the community served. This position also helps oversee people gaining access to needed services and the building of individual, community, and system capacity by increasing health knowledge and self-sufficiency.

ESSENTIAL FUNCTIONS OF THE ROLE

• Supervises the daily activities of the program to ensure efficient operations, including facilitating team meetings as directed by the program manager.

• Maintains outcome data and dashboards to allow for program evaluation.

• Interviews, selects, trains, supervises, counsels, and recommends termination of assigned employees in partnership with the program manager.

• Oversees assigned staff and provides coverage when staff is on leave.

• Performs administrative duties related to payroll and other related responsibilities.

• Investigates, resolves, and documents the resolution of patient or staff complaints.

• Communicates with team members regarding protocols and practices related to their assigned area.

• Provides insight as a subject matter experienced in strategic initiatives related to the role of the Community Health Worker.

KEY SUCCESS FACTORS

• Knowledge of the community the Community Health Worker will serve.

• Ability to build and maintain an excellent team.

• Excellent communication skills, both verbally and in writing.

• Excellent interpersonal skills that encourage relationship building with a diverse group.

• Capacity building and advocacy skills required.

• Teaching skills needed.

• Excellent organizational skills.

• Must be computer literate with knowledge of Microsoft Office products.

• Ability to effectively mentor community health workers.

BENEFITS

Our competitive benefits package includes the following:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar matching up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 3 Years of Experience

CERTIFICATION/LICENSE/REGISTRATION

• Community Health Worker (CHW): Certified Community Health Worker from Texas Department of State Health Services is required.

• Cert Community Health Worker Instructor (CHW-I): Certified Community Health Worker Instructor required within 6 months of hire.