Supervisor, Multi-Tenant Sales

Spectrum Montgomery , AL 36101

Posted 2 months ago

Spectrum Multi-Tenant Sales currently seeks a Multi-Tenant Sales Supervisor (i.e., Territory Sales Supervisor). Please find below a brief description of the essential duties and responsibilities required to function successfully in this position.


The purpose of this position is to manage the daily operation of the Multi-Tenant Sales direct sales staff, including hiring, training, counseling, motivating and tracking the results of MDU and new build sales.

Essential Job Functions:

  • Supervise the Multi-Tenant Sales Rep team in a manner which contributes to team effectiveness and supports the company's major objectives. The main objectives are to gain customers, provide high quality service, project a positive company image, operate in the most cost-effective manner possible, high performance, revenue growth and maintain competitive advantage.

  • Ensure the Multi-Tenant Sales team meets or exceeds annual sales goals, related objectives and maximizes product penetration.

  • Ensure each Multi-Tenant Sales Rep meets or exceeds quotas/sell-ins in their assigned territory.

  • The position serves as a liaison between MDU Managers/Owners, builders and developers, requiring relationship based sales skills.

  • Make field calls with staff on a rotating or as needed basis, spending a minimum of three days per week in the field to observe, assist and evaluate each Multi-Tenant Sales Rep. Report findings and or concerns observed to the Management the next day.

  • Work with the sales team to establish individual goals, objectives and action plans designed to attain company, departmental and personal objectives.

  • Responsible for dissemination of information, responsibilities and assignments to sales team as directed by management.

  • Submit new strategies, ideas and suggestions for meeting budget expectations whenever possible and applicable to management.

  • Ensure all Multi-Tenant Sales Reps maintain a customer friendly and professional image and conduct themselves accordingly.

  • Resolve issues with warehouse personnel on converter/equipment discrepancies.

  • Train new sales reps in all aspects of their job.

  • Ensure all Multi-Tenant Sales Reps sell in accordance with properly authorized company policies.

  • Ensure all sales/installations completed meet company's completion standards.

  • Submit new strategies, ideas and suggestions in order to meet and exceed budgeted expectations.

  • Provide information to management on the results of sales and provide feedback from the public on promotional campaigns.

  • Assist management to ensure proper market coverage.

  • Inspect and investigate MDU complexes with low penetration to come up with strategies to increase penetration.

  • Coordinate and facilitate missed or problem installations with sales reps, customers and the technical department.

  • Verify accuracy of check-in and payroll for the Multi-Tenant Sales Reps.

  • Prepare daily, weekly and monthly reports as directed by management.

  • Interview and evaluate potential candidates.

  • Monitoring installation quality and completion percentage.

  • Responsible for equipment inventory control.

  • Perform other duties as assigned.

Experience/Skills Required:

  • Must have a minimum of five years of sales experience and leadership experience.

  • Requires strong motivational skills, ability to train, highly analytical and very organized.

  • Strong oral and written communication skills a must.

  • A good working knowledge of personal computers required with knowledge of cable billing systems a plus.

  • Knowledge of the cable product as well as some technical knowledge of the cable system preferred.

  • Use of a private vehicle and a valid driver's license with verifiable good driving record and certificate of insurance.

  • Must be able to travel in system location and to the division headquarters. Travel throughout the division's footprint may occasionally be required.

  • A minimum of a high school diploma or General Education Diploma (GED) required.

For more information on Spectrum's benefits, please click here.

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Supervisor, Multi-Tenant Sales