Supervisor - Care Management

Job Description

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

The Supervisor will be responsible for day to day supervision and coordination of service provision for a multidisciplinary team. Responsibilities include daily monitoring of process effectiveness and outcomes, service delivery, and support of care management and clinical services to patients and families. The Supervisor will also participate in provision of care and service delivery a portion of the time and assist with overall operations of the division/department.

Responsibilities

• Coordinates age specific quality care by utilizing advanced and specialty focused clinical skills, expert clinical knowledge, and effective management of resources.

• Leads and participates in quality monitoring, clinical record reviews, observations, quality improvement, regulatory, compliance activities, and audits to assure evidence based practices are followed.

• Holds staff accountable for job responsibilities, productivity and outcome measures, and adherence to policies and procedures.

• Demonstrates the knowledge, skills and competencies necessary to provide and oversee assigned clinical services.

• Provides individualized patient care support and services as needed appropriate to the age of the patient.

• Evidences knowledge of utilization review processes and can apply necessary UR concepts to operations and throughput of acute care.

• Complies with applicable law and regulation and adheres to hospital discharge planning and utilization review policies, procedure, and practices.

Minimum Requirements

• Bachelor's Degree in Nursing or Master's Degree in Social Work

• Must maintain a valid North Carolina driver's license or be licensed in the state of residence and maintain the VH required insurance limits.

• 2-3 years related experience

• Licensure/Registration/Certification: License as a Registered Nurse, must maintain licensure with the North Carolina Board of Nursing.

Other Information

Shift: Weekends with 1-2 days during the week.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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