Supervisor, Laboratory Services

Why ThedaCare?

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness -

• Lifestyle Engagement

• e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support

• Access & Affordability

• e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

The Supervisor, Laboratory Services is accountable for providing clear daily expectations, workflow direction, and staffing oversight. Ensures that requirements for quality, safety, and service are met or exceeded. Performs laboratory tasks as needed to ensure timely collection, processing, and resulting of specimens.

Job Description:

KEY ACCOUNTABILITIES:

1.Is accountable for day-to-day supervision of department and ensures the highest quality standard for results.

2.Analyzes, develops, and implements methods and systems to improve the overall efficiency and effectiveness of services and functions.

3.Implements focus on quality, clinical care, education, and research, delegating as necessary to meet patient demands.

4.Models behavior and service standards, ensuring service expectations are understood by team, and that team members are properly trained.

5.Provides input to the strategic planning process.

6.Models clinical and ThedaCare policies and standards. Coaches others to adhere to federal and state regulatory agency requirements to ensure the highest quality standards.

7.Supervises the daily activities of laboratory departments through managing daily workflows and assignments. Schedules team members, and delegates and redirects team member assignments in accordance to daily workflows. Understands workflows to proactively anticipate barriers and recommends efficiencies and improvements.

8.Interprets and evaluates data to improve the delivery of a quality product or service through process observation, measurements, benchmarking, and tracking.

9.Responds quickly to resolve operational or team member situations, by resolving conflicts and escalating difficult situations or problematic issues to the manager.

10. Serves as subject matter expert for ThedaCare Laboratories. QUALIFICATIONS:

• Associate's degree and certification in medical laboratory technician or histology technician • Four years of laboratory experience PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT:

• Works in a medical setting with high risk of exposure to blood and body fluids, chemicals, and biohazardous materials

• Frequent exposure to sharp objects and instruments

• Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock

• Occasional contact with aggressive and or combative patients

• Use of computers throughout the work day • Frequent use of keyboard with repetitive motion of hands, wrists, and fingers

Scheduled Weekly Hours:

40

Scheduled FTE:

1

Location:

ThedaCare Regional Medical Center

• Appleton

• Appleton,Wisconsin

Overtime Exempt:

Yes