Supervisor - Insurance Department

Providence Health & Services Mission Hills , CA 91345

Posted 5 months ago

Providence is calling an Insurance Department Supervisor ( Full Time / Day Shift ) to our Facey Insurance Billing location in Mission Hills, CA.

In this position you will:

  • Coordinate the day-to-day operations of the insurance department within the Business Office.

  • Work with manager and staff to ensure that department meets organization financial goals and objectives.

  • Understand the importance of a standardized work flow process and works with manager to ensure the processes are developed, documented through the procedure notice process and monitored to support improved work flow and business objectives.

  • Be responsible for supervising the pre-billing, insurance follow-up and payment posting teams of the insurance department.

  • Monitor daily activities of each team and makes the necessary adjustments in work assignments.

  • Work with manager to facilitate the coordination between teams.

  • Maintain knowledge of insurance payer and government rules and regulations and works with manager to make the necessary changes in policies and procedures.

  • Demonstrate a high level of integrity and innovative thinking and actively contributes to the success of the organization.

  • Work with the manager to consistently reduce accounts receivable and improve cash flow for the organization.

  • Carry out supervisor responsibilities in accordance with the organization policies and applicable laws.

  • Be responsibile for interviewing, hiring and training employees, planning, assigning and coordinating work; appraising, rewarding and disciplining employees; addressing complaints and problems.

Required qualifications:

  • Extensive knowledge of insurances-PPO, EPO, HMO, Indemnity, Medicare, MediCal, Workers' Compensation Specialty, Insured Service

  • Must possess excellent written and oral communication skills

  • Must possess excellent customer service skills

  • Must possess computer skills (Mainframe, Windows, Internet Explorer, Microsoft Outlook, Microsoft Word and Microsoft Excel) must understand how to use a practice management system to work accounts receivable.

  • IDX experience

  • Ability to navigate Health Plan Websites to verify eligibility, benefits and claim status

Preferred qualifications:

  • Must demonstrate a well rounded knowledge of ICD-9 and CPT coding, CPC

  • 2-5 years of college and 3years of account receivable experience or five to seven years of equivalent accounts receivable experience in a multi-specialty group.

  • Two years of supervisory experience

About the organization you will serve:

Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita, and Simi Valleys. The group began as a single medical practice over 90 years ago.

Facey is part of Providence Health & Services, an integrated, not-for-profit 5-state network of hospitals, care centers, medical clinics, affiliated services and educational facilities spanning from California to Alaska.


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