Supervisor III - Mobile Outreach (Administrative Office)

Position Description

Harris County Public Library (HCPL) - HistoryWhat began in 1921 and the years following as a collection of small libraries housed in stores, post offices and private homes has grown into a system of 26 branch buildings, 2 technology service centers, and 2 partner locations offering collection/circulation services. HCPL operates branches in unincorporated parts of Harris County and cities which do not have their own library systems.

Supervisor III - Mobile Outreach (Administrative Office)Overview:

Responsible for oversight, supervision, and leadership of the Curiosity Cruiser team at Harris County Public Libraries under the direction of the Manager IV of Outreach Services; Coordinates the daily operations of mobile outreach vehicles; collaborates with the Outreach Manager to review outreach team operations and key data to ensure the target populations are being reached effectively and efficiently; develops new partnerships and fosters existing relationships with outside organizations; assists the Outreach Manager with coordination of system-wide outreach events; assists in the development of policies and procedures relating to general library outreach.

Duties & Responsibilities:

• Selects, supervises, and coaches assigned staff

• Provides leadership and coordinates schedules and workflow for effective service delivery

• Provides training and motivation to staff to utilize individual capabilities and meet changing system demands

• Establishes work rules and performance standards, coaches performance, and implements disciplinary actions as warranted

• Participates in outreach events throughout Harris County

• Coordinates with partner organizations to support partner outreach programming

• Creates mobile literacy and STEM-related programming for youth

• Provides support to all mobile outreach staff and assists with coordinating general outreach programming and events

• Assists with duties related to the Programming, Partnerships, and Outreach Division as needed

• Develops and maintains cooperative relationships with local schools, youth organizations, living facilities, community groups, and other partner organizations

• Assists with collection development for the Curiosity Cruiser program

• Tracks current stock of books and program materials

• Orders new program supplies and materials as needed for outreach staff

• Operates, drives, and performs basic maintenance on outreach vehicles

• Researches trends, technology, and products in the field of STREAM education to develop and lead new and relevant outreach programs and services for children ages 0-18

• Assists Outreach Manager with drafting policies and procedures for outreach services HCPL system

• Supervises the Outreach team in the absence of the Outreach Services Manager

• Prepares reports to compile and analyze the department's statistics

• Acts as a costumed mascot when needed

• Attends staff and administrative meetings, activities, and professional conferences, and actively serves on committees

• Performs other duties as assigned

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education & Experience:

• Bachelor's Degree from an accredited college or university

• Four (4) years of library experience working in a variety of roles, displaying administrative, supervisory, and leadership skills in community engagement and planning, collection development and reference services, digital and Library technology, program management, and data analysis for the effectiveness of programs, services, and resources

• Four (4) years of full-time progressive experience performing administrative, supervisory, or leadership responsibilities, overseeing and guiding the work of a team, managing resources, ensuring productivity, and fostering a positive work environment

OR

• Associates degree in any field or 60 hours of secondary education credits from an accredited college or university

• Six (6) years of library experience working in a variety of roles, displaying administrative, supervisory, and leadership skills in community engagement and planning, collection development and reference services, digital and Library technology, program management, and data analysis for the effectiveness of programs, services, and resources

• Six (6) years of full-time progressive experience performing administrative, supervisory, or leadership responsibilities, overseeing and guiding the work of a team, managing resources, ensuring productivity, and fostering a positive work environment

OR

• High school diploma or G.E.D. equivalent

• Eight (8) years of library experience working in a variety of roles, displaying administrative, supervisory, and leadership skills in community engagement and planning, collection development and reference services, digital and Library technology, program management, and data analysis for the effectiveness of programs, services, and resources

• Eight (8) years of full-time progressive experience performing administrative, supervisory, or leadership responsibilities, overseeing and guiding the work of a team, managing resources, ensuring productivity, and fostering a positive work environment

Licensure:

• Valid Texas driver's license upon hire

Additional Requirements:

• Unofficial copies of transcripts are required along with the application

Knowledge, Skills & Abilities:

• Principles and practices of supervision, training, discipline, and performance coaching and evaluation

• Principles and practices of professional library work, including modern library methods, practices, techniques, and terminology

• Safe driving practices and traffic laws with a demonstrated ability to operate and drive transit vehicles in a safe manner

• Strong analytical and problem-solving skills, with the ability to identify challenges and proactively work to find solutions

• Ability to research, evaluate, and utilize technology and equipment for the development of children's programming, such as STREAM programming for children

• Ability to operate a medium-sized cargo truck with a weight load capacity of approximately 1,500 to 6,000 pounds

• Ability to work independently with limited supervision, as well as collaboratively with the Programs, Partnerships & Outreach Team

• Excel in customer service skills, demonstrating empathy, effective communication, and adept problem-solving abilities

• Ability to maintain the highest standards of ethical behavior, exercising honesty and integrity, respect, confidentiality, and fairness in the execution of official responsibilities

• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)

• Proficient with Social Media platforms (Facebook, Twitter, Instagram, etc.) and adept at using the internet

• Excellent communication skills, both verbal and written

• Must use your personal mobile device for our Multifactor Authentication process

NOTE:Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentationbutONLY information stated on the application will be used for consideration. "See Resume"will not be accepted for qualifications.

Preferences

Experience:

• Experience working with all age groups

Language:

• Bilingual

General Information

Position Type and Typical Hours of Work:

• Full-time | Regular 40 hours a week

• Typical shifts are Day, Evening, Nights, Weekends, etc.

• May require attending meetings, council sessions, or after-hours events and off-site meetings.

Salary:

• $27.82 Per Hour

• Paid Biweekly

Work Environment & Physical Demands:

• This job typically operates in a professional office environment with overhead lighting and long periods of screen time.

• Daily use of a computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell).

• Daily use of software programs, including Microsoft Office Suite, Outlook, Word, Excel, and GPS.

• At times, work may be performed in an outdoor environment and may have possible exposure to inclement weather or various temperature changes.

• Driving: Available and reliable transportation for work-related duties.

• Sitting for long periods; light physical activity that may include walking, standing, stooping, bending, reaching, lifting, and carrying.

• Ability to lift, carry, and exert up to 25 pounds. Occasionally lifts, carries, and exerts up to 40 pounds.

Reporting Relationships:

• Reports To Position: Outreach Services Manager

• Supervises Positions: Library Specialist I - Mobile Outreach

Work Location:

• Administrative Offices - 5749 South Loop East, Houston, TX 77033

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.