Sage Hospitality Resources, LLP Boulder , CO 80301
Posted 2 weeks ago
Why us?
Housekeeping Supervisor
$20-$24/hr
Uniquely Colorado Crafted and located in the new Heart of Boulder, The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder
The Perks:
Paid Sick Time
Hilton Discounts
Free RTD Ecopass
401(k) & Company Match
Sage Hotel & Restaurant Discounts across the US
Come join our high performing Housekeeping Team! We are looking for those who have an eye for detail and a passion for service.
At Sage Hospitality we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community!
Job Overview
Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
Responsibilities
Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
Experience required by position is from one to two years of employment in a related position with this company or other organization(s).
Knowledge/Skills
Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
Requires supervisory skills.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
Carrying up to 35 lbs. of supplies.
Ability to communicate information and hotel services to management and guests.
Ability to inspect guest rooms, public areas, and back of house, and review reports.
Ability to communicate with guests, on a telephone, and on a two-way radio with associates.
Ability to interpret reports.
Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal.
Occasional kneeling required.
Mobility -continuous movement throughout hotel. Continuous standing
Environment
Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.
Benefits
Paid Sick Time ( Part & Full Time )
Employee assistance program ( Part & Full Time )
Great discounts on Hotels, Restaurants, and much more ( Part & Full Time )
Medical, dental, & vision insurance ( Full Time Only )
Health savings and flexible spending accounts ( Full Time Only )
Basic Life and AD&D insurance ( Full Time Only )
Paid time off for vacation, and holidays ( Full Time Only )
Tuition Reimbursement ( Full Time Only )
ID: 2024-22726
Position Type: Regular Full-Time
Property : Embassy Suites Boulder
Outlet: Hotel
Category: Housekeeping & Laundry
Min: USD $20.00/Hr.
Max: USD $24.00/Hr.
Tipped Position: No
Address : 2601 Canyon Blvd
City : Boulder
State : Colorado
EOE Protected Veterans/Disability
Sage Hospitality Resources, LLP