Supervisor, Health Information Services - Crmc

Location: Jefferson City, Missouri

• Some remote work possible

Shift: Monday

• Friday, 8am

• 5pm

Department: Capital Regional Medical Center

• Health Information Services

Salary Range: $52,666 - $83,179/year - final salary based on experience

ABOUT THE JOB

MU Health Care is in search of an innovative Supervisor for Health Information Services for our Capital Regional Medical Center. We're seeking a leader skilled in operational and fiscal oversight, with a unique ability to inspire and develop high-performing teams. The ideal candidate should excel in fostering a culture of continuous improvement and driving innovation within the Health Information Services Department. Exceptional communication skills are a must, as this role involves collaborating with diverse stakeholders, including clinical and support departments, patients, and external entities. As a key resource for EMR applications, the candidate should showcase expertise in testing and rolling out new versions/upgrades. If you're ready to lead the charge in revolutionizing healthcare information management and driving operational excellence, we invite you to shape the future of patient care at MU Health Care.

ABOUT MU HEALTH CARE

MU Health Care is a growing academic health system in mid-Missouri comprised of multiple hospitals - including the region's only Level 1 Trauma Center and region's only Children's Hospital - and over 50 specialty clinics located throughout the region.

As an MU Health Care employee, you'll be part of an exceptional team committed to our mission of saving and improving lives. Our core values of inclusion, respect, service, discovery, responsibility and excellence foster a collaborative work environment where you can grow your career.

Learn more about MU Health Care.

EMPLOYEE BENEFITS

• Health, vision and dental insurance coverage starting day one

• Generous paid leave and paid time off, including nine holidays

• Multiple retirement options, including 100% matching up to 8% and full vesting in three years

• Tuition assistance for employees (75%) and immediate family members (50%)

• Discounts on cell phone plans, rental cars, gyms, hotels and more

• See a comprehensive list of benefits here.

JOB DUTIES

Responsible for interviewing, selecting, training, counseling, and evaluating staff in the designated section of the Health Information Services Department. Plan work assignments and schedules hours/days based upon the needs of the department.

Develop section leads to insure an effective continuum of leadership and functions.

Formulate goals, action plans, policies and procedures, and job descriptions related to operational processes and process changes and monitors effectiveness of actions, providing feedback and modification as indicated.

Monitor department costs and overtime usage to ensure budget compliance, will report deviations, and will assist in developing action plans to correct budget variances.

Produce monthly, quarterly, annual and other reports on productivity, current activity levels, patient record requests with revenue, document imaging, physician completion rates, inpatient and outpatient audit activity.

Communicate routinely with department and administrative leadership as well as clinical and support departments within the hospital, patients, other hospitals, and physicians.

Serve as the resource for EMR applications and external systems within the HIM and Revenue Cycle departments. This includes responsibility for testing and rollout of new versions/upgrades and builds on current EMR system to gain efficiencies.

Provide oversight for release of patient information activities to ensure accordance with HIPAA, state, federal and hospital guidelines to ensure security and confidentiality of all patient information. Performs regular audits of release of patient information and assists the Compliance office with investigations into potential variances in policies and procedures that may compromise patient confidentiality.

Coordinate document imaging operations to ensure accuracy and timeliness in record availability to ensure customer expectations are met and deliverables are fulfilled. Assure HIMSS Level 7 requirements are monitored and incorporated into the daily processes and procedures.

Manage record storage activity to assure retention policies are followed for multiple paper and electronic record storage sites.

Audit information entered into the Master Person Index to determine duplicate records, inaccurate patient information, and after extensive research, correct information in the EMR systems and notify all other electronic systems in the organization of the corrected information.

Coordinate on site and off-site audits by external customers for HEDIS validation, insurance billing verification, clinical pertinence, provider profiles, and annual regulatory reviews.

Bachelor's Degree in Health Information Management, Finances, Business, Accounting, Nursing, or health-related profession, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is required.

Certification in Health Information Management or Revenue Cycle is required within one year; acceptable certifications include:

• Registered Health Information Technician (RHIT)
• Registered Health Information Administrator (RHIA)
• Certified Revenue Cycle Representative (CRCR)

Physical Demands

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.