Supervisor

Gordmans Stores, Inc Kingstree , SC 29556

Posted 2 months ago

Job Description:

REPORTS TO: Store Manager/Assistant Manager

OBJECTIVE:

To serve a dual function in the store, that of a Sales Associate, and that of a Supervisor. A Supervisor's priority is selling and customer service. The Supervisor will function as a key carrier (manager-in-charge) during designated shifts as part of the management schedule in the absence of another member of management.

RESPONSIBILITIES:

Sales Associate:

  • Achieve store goals through superior customer service.

  • Always be professional, friendly, and courteous with a positive attitude.

  • Invite customers to:

o Open a private label credit card and become Premier Rewards Member

o Become a Club 50 Plus member (if applicable)

o Subscribe to Magazine offer

  • Greet/acknowledge each customer promptly as they enter the department in a friendly manner with a smile.

  • Interrupt store tasks to assist and answer questions for customers in a pleasant and courteous manner.

  • Suggest additional merchandise to customers on sales floor, at wrap stations, and in fitting rooms.

  • Follow-up on customers in fitting rooms to see if they need additional service.

  • Maintain the store and all wrap stations in a clean, neat, and organized manner.

  • Maintain merchandise presentation to company standards.

  • Complete all store tasks in an accurate and timely manner, including the following:

o POS/Sale Set-up prior to sale start date (to include signing)

o PCAs (price changes) completed by close of business on the effective date

o Transfers completed by close of business on the effective date

o Damages completed by close of business on the effective date

o Merchandise counts

o Key in telephone number and e-mail address when prompted at the POS

  • Ring the customer up in a prompt and efficient manner

  • Thank the customer by name and invite them to come back at the close of each sale

  • Follow all company policies and procedures

  • Practice Loss Prevention Standards at all times

  • Alert management of suspicious situations

  • Follow check approval procedures

  • Handle all returns/exchanges according to company policies/procedures

Supervisor:

  • Opening and closing the store

  • Protecting all company assets

  • Ensuring proper execution of all store operations and company programs

  • Ensuring the highest level of customer service and satisfaction

  • Maintaining company standards throughout the store

  • Ensure entire staff is working to achieve controllable goals

  • Delegate and follow-up when appropriate for understanding and ensure compliance

This list is a general summary of the duties and responsibilities for this position. However, there may be other responsibilities as directed by the company or the immediate supervisor to meet the needs of the business.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Shift Supervisor

Burger King Corporation

Posted 2 months ago

VIEW JOBS 2/23/2020 12:00:00 AM 2020-05-23T00:00 Burger King - Shift Supervisor Job Description The Shift Supervisor is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, People & Operations. The Shift Supervisor supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. Shift Supervisors operate under the direction of the RGM and directly manages a shift of Crew Members. Summary of Essential Duties and Responsibilities: Profitability Follows all cash control and security procedures (e.g. safe counting, cash drawers). Maintains inventory by performing Daily and Weekly inventory inspections. Receives inventory truck orders. Guest Motivates and directs Crew Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings. People Provides coaching and feedback to Crew Members to increase the restaurant team's capabilities and raise restaurant performance. Operations Sets an example for Crew Members by working hard to implement shift plan and drive operational results. Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines. Motivates Crew Members during shift on each of the workstations. Reviews restaurant results to identify successes and areas for improvement. Ensures that restaurant upholds operational and brand standards. * Performs duties of the Crew Member when necessary Qualifications and Skills: Must be at least eighteen (18) years of age. High School Diploma or GED required, 2 years of college preferred. 1-2 years of previous quick service restaurant experience. Demonstrated understanding of guest service principles. Available to work evenings, weekends and holidays. Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant. Burger King - Shift Supervisor Position - Apply Today Burger King Corporation Kingstree SC

Supervisor

Gordmans Stores, Inc