Requisition ID # 15516
Job Category : Business Operations / Strategy; Compliance / Risk / Quality Assurance; Engineering / Science; Maintenance / Construction / Operations
Job Level : Supervisor
Business Unit: Gas Operations
Job Location : Fresno; Sacramento; San Ramon
Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States.And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan.It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services.They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.
Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color,national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic informationor any other factor that is not related to the job.
Position Description: Supervises quality assurance activities within Gas Operations. Leads the data team charged to identify, track, and trend nonconformance issues related to field service gas standards, procedures, and policy work performed by gas service representatives in order to ensure timely, accurate, and complete asset and records data which is gathered, mapped, and stored in company systems of record.
Reports Quality findings to field service leadership.
Ensures accurate, consistent, and fair assessment practices.
Helps drive work quality improvement within the field service organization.
Oversees asset data Quality Review development, performance, and reporting.
Provides tactical leadership and supervision of data quality protocols and projects in accordance with company-identified risks and strategic goals.
Ensures all data verification work is conducted safely, efficiently and in accordance with company standards and procedures.
Safety: Ability to create, promote and manage a safe work environment
Budget/Expenses: Ability to develop and manage dept. budgets, expenses, variances
Communication: Ability to communicate and support company and organization policies, procedures, goals, objectives, vision and values
Operations Management: Ability to manage day-to-day operations, identify and implement operational changes and improvements in support of the business
Relationship Management: Ability to develop working relationships with customers and business partners where operations, service, support or other inter-dependencies exist
Continuous Improvement: Ability to encourage employees to identify work process and system improvements, champion and overcome resistance to and facilitate change.
Leadership Presence: Ability to convey credibility, confidence and sense of authority. Conveys messages simply, concisely and at right pace and tone for audience. Remains calm, controlled and productive when confronted by opposition or work stress.
Functional Expertise: Ability to foster a learning environment and to develop employees to ensure backfills and successors. Has an understanding of PG&E's business to maximize results, limit risks and effectively lead group.
Technical Knowledge & Expertise:
Understanding of field service standards, work procedures, and policies.
Proficiency in Gas Operations facilities and pipelines.
Background in CAD and/or GIS.
Previous leadership experience as a technical lead or supervisor.
Quality auditing or Lean Six Sigma training.
Strong technical (computer) and project management skills.
Effective in communicating to individuals and group audiences.
Pacific Gas And Electric Company