Supervisor, Food Services

Main Line Health, Inc. Philadelphia , PA 19107

Posted 1 month ago

Location: Bryn Mawr Rehabilitation Hospitals (Malvern, PA)

Status: Full-time

Schedule: Primarily 5:00am-1:30pm including weekend and holiday rotation

Benefits: Benefits Eligible

Main Line Health is suburban Philadelphia's most comprehensive health care resource with over 11,000 employees, offering a full range of medical, surgical, obstetric, pediatric, psychiatric and emergency services. Composed of five hospitals, a medical research institute, physician practices and other specialized facilities and services. Recognized as a Magnet system Main Line Health is committed to the highest standards of patient care, education and research.

Bryn Mawr Rehabilitation Hospital is one of only four acute rehabilitation centers in the country to achieve Magnet status, and the only one on the East Coast. With tireless creativity, our team of experts-including physicians, nurses, physical therapists and more-develop customized inpatient and outpatient rehab treatment plans. At our beautiful Malvern, Pennsylvania, campus and outpatient locations throughout the Philadelphia region, we treat a wide range of conditions including brain injury, spinal cord injury, concussions, sports injuries and stroke. The Hospital has received Magnet designation by the American Nurses Credentialing Center (ANCC), the nation's highest award for recognizing excellence in nursing care.

Why Work at Bryn Mawr Rehabilitation Hospital?

Our physicians and employees speak highly of the work environment at Main Line Health. With a history spanning more than 40 years, the hospital has been recognized by the Philadelphia Business Journal and the Advisory Board as one of the "Best Places to Work" in the Delaware Valley. We also rank among Modern Healthcare's top 100 places in the nation to work in healthcare. Our Diversity, Respect and Inclusion Initiative celebrate our differences and our similarities. Ultimately, we want everyone to feel respected for who they are.

Turn your job into a career by joining Main Line Health!

This position supervises employees engaged in serving food and in maintaining cleanliness of patient and retail food service areas.

Essential Accountabilities:

  • Displays polite, friendly, efficient and responsive service attitude to co-workers and customers.

  • Trains workers in performance of duties and assigns and coordinates work of employees to promote an efficient operation.

  • Maintains accurate record keeping system for employee time cards.

  • Assists in the selection and orientation of new employees. Implements disciplinary actions when needed per written policy. Completes performance appraisals and recommends salary actions per written guidelines.

  • Supervises meal service in patient and retail areas. Inspects kitchen and dining areas, kitchen utensils and equipment to ensure sanitary conditions are met. Follows established cleaning procedures and schedules.

  • Maintains temperature logs for department equipment, production records as requested and preservice checklists.

  • Requisitions and inspects foodstuffs, supplies and equipment to maintain stock levels and ensure standards of quality are met.

  • Adheres to established systems and training programs to provide a safe working environment. Complies with all OSHA regulations and other local, state and federal regulations.

  • Recognizes and adopts activities appropriate to the specific needs of the patient/customer population and demonstrates knowledge of specific issues directly related to the age of the population.

  • Maintains compliance with all requirements of Federal, State and local regulations and guidelines to include the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act of 1967, as amended, and the American with Disabilities Act, as amended.

Other Accountabilities:

  • Follows all cost containment measures.

  • Attends In Services and meetings as scheduled, follows department policy on attendance, punctuality and dress.

  • Communicates effectively with hospital employees.

  • Incorporates the organization's mission and values into daily performance.

  • Tray line to be started and finished on time.

  • Temp Trak must be cleared every day.

  • Take tray line temperatures when working.

  • Ensure that refrigerator temperatures are taken in the a.m.

  • If working evening, ensure that you take refrigerator temperatures.

  • Respond to patients with complaints and resolve in a professional, satisfactory manner.

  • Conduct floor rounds consisting of 5 patients, per floor, Adopt A Floor, twice per week at lunch.

  • Evening supervisor to conduct same in the evening.

  • Conduct three (3) test trays per month and records results in accordance with the calendar.

  • Conduct five (5) tray accuracy audits per meal period and record results.

  • Manage host/hostesses and provide the necessary support.

  • Establish good relationships with nursing - when visiting any floors, make sure that the head nurse is aware that you are visiting the floor.

  • Attend weekly meetings with PSM.

  • Work with hosts/hostesses to ensure 98% menu collection.

  • Ensure that you are tasting and approving food that is to be served to patients.

  • Inspect assigned patient pantries (Adopt A Floor) on a weekly basis - noting results and ensuring all containers are filled daily, weekly as need be.

  • Conduct monthly meetings with host/hostesses with a prepared agenda.

  • Complete your sanitation sheets on a daily basis to be turned in on Friday at the managers' meeting

Primary Customers or Key Working Relationships:

  • Members of the Food Service Department, patients and visitors, employees in outside departments.


Education: High School Diploma or GED; ability to read and interpret procedural information and write routine reports and correspondence using prescribed format and conforming to rules of punctuation, grammar, diction and style. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Effective planning and organizational skills.

Licensures& Certifications: Certified Dietary Manager (CDM) preferred.

Experience: Minimum of one year food service supervision experience in a health care environment required.


Occasional lifting (up to 20 lbs); on feet most of the day; adaptability to changes in temperature.

Equipment Used: Computer, telephone, copier, trayline equipment, servery equipment, food trucks, refrigerators, ovens, cash register,

Exposures: Americlean food service cleaning agents

We offer competitive compensation and outstanding comprehensive benefits including tuition reimbursement, 403B matching savings plan, a pension plan, and a generous paid time off program. To be considered, please apply online with your resume at Enter Job ID 52338 Keyword search box.

Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an Equal Opportunity Employer.

Please, no agency calls.


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Supervisor, Food Services

Main Line Health, Inc.