Supervisor, Food & Beverage

Seaworld Parks San Diego , CA 92140

Posted 2 months ago

Supervisor, Food & Beverage

SeaWorld San Diego

Supervisor, Food & Beverage

Do you have a thing for food? Do you enjoy putting a smile on people's faces? Do you have the right recipe of passion, dedication and enthusiasm? We're serving up exciting opportunities throughout our parks for fun, friendly, energetic individuals.

What you get to do:

As a Supervisor for Food & Beverage, you'll help lead and inspire a team to deliver great guest experiences from the get-go. You'll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. You will:

  • Create ambassador schedules and maintains Kronos reports

  • Prepare and track daily, weekly, and monthly reports

  • Address complaints and resolve problems

  • Supervise and train ambassadors

  • Plan, assign and direct work

  • Order and maintain products and supplies

  • Ensure food quality, guest service, profit enhancement, ambassador satisfaction and facility sanitation commitments are maintained to standards

  • Enter notifications for any needed repairs to keep facility maintained to standards

  • Record the day's events in communication log

  • Contact maintenance as necessary to maintain proper operation of all equipment and facility

  • Maintain repair log and control labor cost

  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws including interviewing, hiring, and training ambassadors; planning, assigning and directing work; appraising performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems

  • Ensure excellent guest service by responding to guest requirements, expectations and needs

  • Other duties assigned

  • Occasionally assist other location and areas throughout the park as needed

What it takes to succeed:

  • Have an Associate's degree (A.A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience

  • Have strong written and verbal communication skills

  • Have strong basic math skills using whole numbers, common fractions and decimals

  • Ability to compute rate, ratio, percent, and be able to create and interpret graphs

  • Have working knowledge of the Microsoft Office Suite

  • Able to obtain ServSafe Manager Certification upon selection

  • Able to pass Alcohol training test upon selection

  • Able to pass Food Handlers test and maintain valid Food Handlers card

  • Able to lift 55 pounds with or without accommodations and stand for prolonged periods of time

  • Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel

  • Able to handle multiple tasks and work in a fast paced environment

  • Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)

  • Able to positively interact with park guests and coworkers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs

The perks of the position:

As part of the SeaWorld family, you'll enjoy a fun, fast-paced environment and great teammates, as well as:

  • FREE park admission

  • Discounted park admission tickets and passes for family and friends

  • Park discounts on food, merchandise, etc.

Join the team!

If you're looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we're looking for you!

<


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Food & Beverage Supervisor

Hyatt Hotels Corp.

Posted 1 week ago

VIEW JOBS 11/20/2022 12:00:00 AM 2023-02-18T00:00 <p>Hyatt Regency Mission Bay is the epitome of the San Diego experience, located in the heart of Mission Bay surrounded by the best beaches and of course SeaWorld and Belmont park to enjoy. This resort style property is right on the water with pools, waterslides and the best sunsets in southern California and we are looking for top talent to share these experiences with our guests, are you ready?</p><p>The Food and Beverage Supervisor is responsible for supervising any area of the food and beverage function within the hotel. Additional responsibilities may include training/coaching, scheduling, hiring of team members to ensure high standard of customer service is met.</p><p>Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals and free parking during shifts, and many more!</p><p>Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity</p><ul><li><p>High school diploma or equivalent, associate degree in hospitality management preferred</p></li><li><p>2+ years in food and beverage</p></li><li><p>Food handling license required</p></li><li><p>National, Local, State food and health safety regulations knowledge</p></li><li><p>Strong leadership, communication, and customer service skills</p></li><li><p>Experience with hospitality/hotels preferred</p></li></ul> Hyatt Hotels Corp. San Diego CA

Supervisor, Food & Beverage

Seaworld Parks