Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health. A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization's clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.
Supervise the day shift team of laboratory staff. Assist with administration of laboratory testing in accordance with applicable regulations
governing clinical laboratories.
Supervise the daily activities of assigned laboratory work group(s) through appropriate delegation, technical skills
training, and work supervision. Meet regularly with staff and senior management to discuss and resolve workload and
Screen and assign workload. Plan, prioritize and assign tasks and projects. Counsel, train and coach laboratory staff.
Monitor work, develop staff skills and evaluate performance.
Assist in establishment and revision of laboratory policies and procedures. Maintain appropriate control and quality
assurance procedures. Ensure compliance with safety requirements.
Keep abreast of new technical developments. Assist with implementation of new tests, equipment, programs and/or
procedures in the assigned area(s) as needed. Contribute to continuous improvement initiatives to increase quality of
services and operational efficiency.
Foster a unified culture and facilitate collaboration, coorperation, sharing of information and teamwork. Participate in
initiatives to improve employee engagement to positively impact operational results, customer satisfaction and employee
Manage staff in accordance with organization's policies and applicable regulations. Responsibilities include planning,
assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining
employees; addressing employee relations issues and resolving problems. Approve actions on human resources
All responsibilities are essential job functions unless noted as nonessential (N).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
In depth knowledge of clinical testing procedures and applicable laboratory testing regulations
Working knowledge of quality assurance and quality control principles and in depth knowledge of company-specific
Knowledge of occupational safety and health rules and regulations
Good written and oral communication skills
Effective supervision and coaching skills
High ethical standards
Ability to assess and prioritize multiple tasks, projects and demands
Ability to establish and maintain effective working relationships with coworkers, managers and clients
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
Bachelor's degree in a health sciences field and 5 years relevant experience; or equivalent combination of education,
training and experience
Applicable certifications and licenses as required by country, state, and/or other regulatory bodies
Extensive use of telephone and face-to-face communication requiring accurate perception of speech
Extensive use of keyboard requiring repetitive motion of fingers
Regular sitting for extended periods of time
Work is performed in a laboratory environment, full manual dexterity and visual acuity required
May be exposed to potential physical harm from hazardous chemicals, infectious diseases, blood-borne pathogens, toxic
materials, toxic gases, electrical hazards, dangerous tools and equipment
EEO Minorities/Females/Protected Veterans/Disabled
Job ID: R1062683
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