Supervisor, Facilities

We Go Places! How about you?

Location: White Plains, New York

Function: HR

Sub Function: HR - Rewards

Type of contract: Permanent

Title: Facilities Supervisor

Location: White Plains, NY

Job Grade:10

About Us HEINEKEN USA Inc., the nation's leading high-end beer importer, is a subsidiary of HEINEKEN International N.V., the world's most international brewer. Key brands imported into the U.S. are Heineken - the world's most international beer brand, Heineken 0.0 - an alcohol-free beer innovation, Heineken Silver - a new lower-carb, lower-cal beer, the Dos Equis Franchise, and the Tecate Franchise. HEINEKEN USA also imports Amstel Light, Red Stripe, Strongbow Hard Apple Ciders, Bohemia and more. For news and updates, follow us on Twitter @HeinekenUSACorp, or visit HEINEKENUSA.com

Who We Are At HEINEKEN USA, we're a team with a passion to bring our iconic brands to the next level. The work is challenging, we learn from our experiences (even our mistakes), and we love what we do. You'll be empowered to think differently, try new things, and GO PLACES.

About the Role: Supervise the facility and mailroom services of Heineken's head office in White Plains, NY. This role is expected to work onsite 9am-5pm Monday through Friday but may be asked to plan, manage and support other professional or emergency events.

Key Responsibilities: Mail Room

• Receives, sorts, delivers, picks up and processes courier items, interoffice mail, and all classes of United States Postal Services (USPS) mail.

• Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.

• Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.) to ensure proper delivery and receipt.

• Properly package, mark, label &pProcess all Non-Hazardous and Hazardous materials by using courier specific software (FedEx, UPS, DHL, etc.).

• Researche and routes unidentified and generic mail.

• Coordinates, stages, and transports bulk mail items with support of functional business lead.

• Receives, logs, delivers and tracks messenger items.

• Follows established customer inquiry processes and responds to customer needs and requests.

• Performs other duties as assigned.

Office Maintenance, Supplies and Invoicing

• Support daily operation of the mixed-use Heineken USA HQ office, serving a variety of spaces, including administrative offices, studios, bar and kitchen spaces and active workspaces (conference rooms, etc.).

• Administer all daily administrative office supervision including management of ad-hoc event operations, tracking inventory, ordering, and distributing supplies, and communicating with vendors.

• Manage internal communications, alongside People Team, to develop messaging that would be distributed to employees related to facilities and safety matters as needed.

• Work with building/property management, Executive Administrators, and other teammates to ensure proper coordination for projects scheduled around construction, events, etc. and ensure work impacts are appropriately communicated.

• Request, oversee and coordinate all maintenance activities (through building management or third party).

• Maintain medical boxes across all Heineken USA office spaces, certify all AED supplies are up to date, and outline all service cycles with emergency and safety personnel.

• Assist in the development of maintenance and inspection programs for operational equipment and schedules, including fire safety inspections. • Utilize company invoicing system to process bills and payments.

• Assist with any office services related to relocations or seating configuration as needed.

Kitchen/Pantry/Bar

• Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with replenishment orders or respective personnel/vendors (coffee, cups, lids, soda, tea, utensils, etc.)

• Maintain 3 different coffee machines (Starbucks, Nespresso, Keurig); troubleshoot and manage repairs with vendor (Corporate Coffee). o Ensure milk deliveries are fresh, remove and discard expired items.

• Manage, coordinate, and receive product delivery to store and distribute in office from vendors. Note: heavy lifting of cases of product (60-80lbs) as well as use of hand-trucks to transport is required (100+lbs).

• Weekly re-stock of bar and refrigerators from storage room into bar refrigerators; and daily rotation of product in bar to monitor for expirations.

• Maintain kegs, removal, replenishment, and maintenance with external vendors. Copy Machines

• Maintain external vendor (Canon) relationship to ensure proper equipment functionality and overall account supervision, including contact and renewal for all U.S. office locations.

• Weekly maintenance of machines and supplies including replenishment of paper at all copy stations in HQ office. Office Events & Conference Rooms

• Administer staging and setup of larger conference rooms, including equipment configuration (non-A/V) and retractable walls in two conference rooms.

• Assist Executive Administrators and other teammates with in-house events such as company lunches, happy hours, team meetings; which includes lifting and breakdown of folding tables, beverages, etc.

• Note: heavy lifting of supplies or product (30-50lbs) as well as use of hand-trucks to transport is required.

• On/Off Boarding of Employees

• Manage all creation, programming, reporting and deactivation of security badges for employees in partnership with Linear technology software.

• Oversee and maintain all Heineken USA HQ parking eligibility with building/property management.

• Maintain seating charts and support desk configuration for all joiners, movers and leavers.

Basic Qualifications/Requirements:

• 5-10 years of Project Management or Office Management experience

• Knowledge of state and federal labor and safety laws

• Proficient computer and analytical skills, including Excel and Outlook

• Ability to multi-task and prioritize, as needed

• Bachelor's degree preferred

• Strong interpersonal and organizational skills required as well as the ability to conduct a high level of professionalism when dealing with complex issues or problems.

Compensation & Benefits:

• Base Salary Range: $67,800 - $85,000+ Annual Bonus; Overtime eligiblity

• Benefits

• Medical/Dental/Vision+ Matching 401k Plan

• Vacation

• 20 Days Paid Vacation & Unlimited Wellness Days

• $200 Monthly Beverage Allowance HEINEKEN USA is an equal opportunity employer.

Embracing and celebrating diversity is core to HEINEKEN's purpose of "brewing the joy of true togetherness to inspire a better world". We believe that people as diverse as our brews - including and not limited to gender, ethnicity, age, sexual orientation, religious belief, nationality, social background, disability and thinking style - enrich our lives and strengthen our business. We welcome and consider applications from all qualified candidates as we champion a culture of belonging that provides fair and equal opportunities for all. This position is not available for visa sponsorship

HEINEKEN USA Inc., the nation's leading high-end beer importer, is a subsidiary of HEINEKEN International NV, the world's most international brewer. Key beers and ciders imported into the U.S. are Heineken-- the world's most international beer brand, Heineken 0.0, Heineken Light, the Dos Equis Franchise, the Tecate Franchise and Strongbow Hard Apple Ciders. HEINEKEN USA also imports Amstel Light, Red Stripe, Tiger, Carta Blanca, Bohemia, and many more. For the latest, follow us on Twitter @HeinekenUSACorp, or visit HEINEKENUSA.com.

We are a proud family with rich heritage and history. We are passionate about the beer and cider that we sell. At our core we are pioneers, mavericks, and entrepreneurs. We connect people by creating meaningful experiences and memorable moments. Every day you have the opportunity to be extraordinary and leave your mark.

We Brew Experiences That Inspire Legendary Lives

Nearest Major Market: White Plains

Nearest Secondary Market: New York City

Job Segment: Mailroom, Facilities, Manager, Office Manager, Project Manager, Operations, Management, Administrative, Technology