Supervisor - Evening Shift

Shift time

• 12:00pm

• 9:00pm (Mon

• Fri)

Job Summary:

Responsible for ensuring that Custodians and Lead Workers perform cleaning and building services according to contract specifications and company directives. Supervise cleaning and floor care services operations and logistics; interact as a company representative between crew leaders and customers; ensure contract tasks are completed to standards; enforce quality plans and practices within the operational teams. Position requires strong leadership, management, and interpersonal skills with clear compassion and respect for employees and persons with disabilities.

Essential Functions:

• Complies with all Agency policies and procedures and follows contract specifications

• Keeps up with contract changes, modifications, and provisions

• Reads, writes, and speaks (communicate and relate information) English

• Oversees all aspects of cleaning of assigned areas

• Trains employees in proper cleaning procedures

• Acts as mentor to newly hired custodians

• Assigns general cleaning, maintenance, and floor care service duties

• Ensures all work is performed to contract specifications or company directives

• Promptly answer/respond to all calls or messages from APM, PM or representatives

• Ensures all work follows Chimes DC Quality Control Program and OSHA guidelines

• Inspects scheduled work, keeps daily log of cleaning discrepancies and make corrections

• Signs inspection reports and other correspondence on behalf of Chimes DC

• Ensures completion of special cleaning requests as assigned by Managers

• Ensures assigned custodial workers and lead workers follow work & time schedules

• Maintains daily time and attendance records for assigned staff

• Verifies acceptability of leave requests and return to work documentation

• Ensures compliance with dress code and personal hygiene standards for self and staff

• Implements safety policies and procedures

• Ensures compliance with safety and security procedures for self and staff

• Assists in keeping and accounting for SDS book current and chemical list updated

• Reports malfunctioning fixtures and necessary building repairs

• Completes time studies and appraisals according to established guidelines (not all sites)

• Evaluates, disciplines, supervises, and provides feedback to assigned staff

• Account and order supply inventories and supplies orders with approval of APM/PM/CA

• Ensures accountability, care and maintenance of property, chemicals and equipment

• Passes and complies with CPR/First Aid training and OSHA training

• Attends meetings and training programs and relates information to employees

• Attends work regularly and remains on site for scheduled shift

• Passes and complies with all building and security requirements and procedures

Secondary Functions:

• Assists with completion of new hire paperwork

• Acts as APM in absence of the APM if required

• Works with outside agency staff and job coaches to aid Chimes employees

• Ensures customer satisfaction/communication according to the statement of work

• Performs other duties, tasks, and special projects as required

• Duties, responsibilities, and tasks may change at any time with or without notice

Other requirements:

• Valid driver's license from state of residence and ability to drive, if applicable for site

• License must have been valid for at least 3 years

• Acceptable driving record as determined by Agency's insurance carrier and by Chimes DC policies and procedures

• If driving 15 passenger van, must be at least 25 years old

Essential Personnel:

This position is designated as essential. This means that when the facility is faced

with an institutional emergency, employees in this position may be required to remain at their

work location or to report to work to protect, recover, and continue operations at the facility.

Education:

• High School diploma or equivalent preferred

• Valid CPR/FR certification preferred

• Knowledge of regulatory standards

Experience:

• Two (2) years of supervisory experience within the past four (4) years in directing cleaning type operations for buildings of the approximate size of the building(s) to be cleaned under this contract

• Demonstrated ability and knowledge of building service management relevant equipment, chemicals, and their application