GENERAL PURPOSE OF THE JOB:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist in the management of all aspects of supervising, training, scheduling, hiring and disciplining Full Time and Part-Time commissary staff
Stay abreast of all current applicable federal/state/local employment policies, procedures and regulations
Supervise all aspects of physical on-site commissary delivery , administrative functions, bulk deliveries and local warehousing operations
Ensure that all schedules, time tables and deadlines are met consistently
Assist in preparing local, written operating policies and procedures, to include delivery operations, administration, training, warehousing, security, safety and technical areas
Participate in long range planning and ongoing reviews of current operations to ensure operational efficiency
Supervise the distribution, collection and processing of commissary menus and order forms in accordance with the approved schedule
Ensure the response to and the resolution of all inmate complaints/grievances within the established 24 hour time frame.
Assist in the crediting of all inmate accounts, and ensure that all credited product is inventoried and returned back to the Distribution Center properly
Supervise all aspects of on-site inventory control including ordering, receiving, stocking product, inventorying product and processing orders
Perform a weekly audit of high security items and forward information to the Commissary Manager, if applicable.
Maintain an open relationship and act as a liaison with Department of Corrections and Keefe Commissary Network.
Supervise the preparation of weekly payroll report/time sheets for approval by the Commissary Manager and maintain attendance calendars and employee files for all Full Time and Part Time on-site staff
Perform and/or ensure completion of required Employee Performance Reviews for Full Time and Part Time commissary staff (30-day, 90-day, annual)
Supervise proper maintenance and/or accountability of all KCN areas/equipment/products in a neat, clean, and orderly manner, ensure consistent compliance with American Correctional Association & American Jail Association standards/guidelines when applicable
Assist with conducting required annual on-site security and training classes and maintain facility required training records.
Train and certify commissary employees in the safe operation of forklift/tuggers
Ensure all commissary employees know and follow all rules, regulations, security policies and procedures of the correctional facility where they are located
Ensure all commissary employees follow the policies and procedures outlined in the KCN Best Business Practices Guide, the Local Operations, Administrative and technical manuals at all times
Ensure all administrative functions are carried out in compliance with all Company policies and assist in ensuring that all local operating policies/procedures are reviewed and remain current
Attend weekly, monthly, quarterly Department of Corrections/KCN departmental staff meetings as required.
Prepare daily/weekly/monthly reports, to include delivery recap reports, incident reports, injury/accident reports etc...
Assist in preparation and review of current alternate operational plans for emergency commissary deliveries and unanticipated facility security related incidents
Attend company sponsored training events/seminars as necessary
Act in position of Commissary Manager as required
Complete miscellaneous duties as assigned by the Commissary Manager
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid Drivers License
State CRIPA Certification (if applicable)
OTHER SKILLS AND ABILITIES:
Must be a self-starter who can work well with people at all levels both in and out of KCN Organization and the correctional facility in a professional, upbeat manner.
Requires strong supervisory skills: a demonstrated ability to lead people and get results through others.
Ability to follow instructions and follow through on assignments.
Ability to work in a correctional environment.
Excellent oral and written communication skills.
Ability to define problems, and resolve them quickly.
Ability to work well with ever changing priorities and or situations.
Excellent organizational skills
Ability to work independently or within a team
Familiarity with inventory management
Familiarity with computers (including Microsoft Office programs)
Must pass background checks and drug screening test
Must pass a correctional facility security clearance and maintain a facility security ID
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Keefe Group, through its affiliates, Keefe Supply Company, Keefe Commissary Network, Access Securepak, Access Corrections, ICSolutions and Advanced Technologies Group, is the nation's leading supplier of food products, personal care products, electronics, clothing, technology, telecommunications and software solutions to the correctional market. Since 1975, Keefe has serviced the correctional market exclusively and pioneered the evolution of products, packaging and technology services to fit the needs of facilities nationwide.