Supervisor, Dining On-Call (Full-Time) @ Atrium Health CMC Main

Compass Group USA Inc Charlotte , NC 28201

Posted 3 months ago

  • We have an opening for a full-timeSUPERVISOR, DINING ON-CALL position.

  • Location: Atrium Health CMC Main, 1000 Blythe Blvd, Charlotte, NC 28203.Note: online applications accepted only.

  • Schedule: F/T schedule;must be available between6:30am-8pm; every other weekend.

  • Requirement: Previous food service, nutrition, customer service experience, and healthcare experience preferred. #AtriumHealth

We are excited to announce the launch of our new pre-recorded video interviewing technology to fast track your career with our award-winningorganization!When you submit an hourly job application, you will be invited to participate in a short video introduction. Click hereto get a sneak peek preview!

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants and cafs feature socially responsible practices and exceptional guest experiences. The company's Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. The Atlanta-based company was named one of Modern Healthcare magazine's "Top 100 Best Places to Work in Healthcare in 2013" and one of Training Magazine's top 125 for 2014.

Full time associates at Morrison Healthcare are offered many fantastic benefits such as:

  • Medical

  • Dental

  • Vision

  • Flexible Spending Accounts (FSAs)

  • Commuter Benefits

  • Wellness Program

  • Employee Assistance Program

  • Life Insurance for Associates and Eligible Dependents

  • Short Term Disability (STD) and Long Term Disability (LTD)

  • Accidental Death & Dismemberment (AD&D) Insurance

  • Discount Marketplace

  • And other voluntary benefits

Job Summary

Summary:
Responsible for coordinating patient meal service; e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs for Dining on CallProgram. Ensures employees are adequately trained and units are properly staffed to provide service.


Essential Functions and

Responsibilities:
  • Responsible for Nutrition Operators, Workstation and Wait Staff Associates.

  • Oversees systems and processes to ensure that the strategic and operational objectives of the Dining on Call service are accomplished.

  • Assists in the selection and orientation of employees and oversees training of Dining on Call staff.

  • Works with Nutrition Operators to ensure alternatives to menu as allowed on prescribed diet in accordance with food allergies or sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.

  • Evaluates patient meal selection, tray completion, tray delivery, and tray retrieval process on a daily basis.

  • Responsive to patient's needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.

  • Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.

  • Oversees development and implementation of action plan within Dining on Callservice, as appropriate.

  • Coordinates and oversees daily and weekly activities/tasks performed by Dining on Call staff.

  • Develops and posts employees schedules according to department'spolicy.

  • Updates and communicates job flows changes of Dining on Call positions, as applicable.

  • Interacts with nursing to ensure patients'diet prescriptions are accurate, and patient's food needs are met.

  • Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.

  • Submits all required documentation, reports, and logs in a timely, professional and complete manner.

  • Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.

  • Complies with regulatory agency standards, including federal, state, and JCAHO.

  • Complies with federal, state and local health and sanitation regulations and department sanitation procedures.

  • Follows HACCP guidelines when receiving, assembling and distributing food supplies to ensure quality and safety of food supply.

  • Performs other duties as assigned.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

Req ID: 310274

Hourly


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Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants and cafés feature socially responsible practices and exceptional guest experiences. The company's Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. The Atlanta-based company was named one of Modern Healthcare magazine's "Top 100 Best Places to Work in Healthcare in 2013" and one of Training Magazine's top 125 for 2014. Full time associates at Morrison Healthcare are offered many fantastic benefits such as: * Medical * Dental * Vision * Flexible Spending Accounts (FSAs) * Commuter Benefits * Wellness Program * Employee Assistance Program * Life Insurance for Associates and Eligible Dependents * Short Term Disability (STD) and Long Term Disability (LTD) * Accidental Death & Dismemberment (AD&D) Insurance * Discount Marketplace * And other voluntary benefits Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Essential Duties and Responsibilities: * Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. * Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. * Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times. * Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. * Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line. * Follows facility and department infection control policies and procedures. * Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. * Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. * Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. * Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. * Performs other duties assigned. Qualifications: * Ability to read, write and interpret documents in English. * Basic computer and mathematical skills. * Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance). Req ID: 328971 HOURLY Compass Group USA Inc Charlotte NC

Supervisor, Dining On-Call (Full-Time) @ Atrium Health CMC Main

Compass Group USA Inc