Supervisor - DC Operations

American Eagle Hazleton , PA 18201

Posted 1 week ago



The well-being of our associates is our top priority. To help protect our associates, we've implemented the following safety protocols:

  • Infrared temperature scanners upon entering

  • Floor markers to designate 6 foot social distancing guidelines throughout the facility

  • Gloves and masks provided to all associates

  • Electrostatic cleaning 7x per week

  • On-site nurses

  • Hand sanitizer & hand washing stations

  • Regular disinfecting during all shifts


As a Supervisor in DC operations, you will have the opportunity to lead and develop your own team of AE Associates. You will be responsible for engaging your team to maintain the highest levels of safety, quality, attendance, performance, and engagement. Daily responsibilities will include priority setting, maintaining work standards, and implementing methods to enhance workflow by identifying issues and expediting solutions.


  • Lead the day-to-day operations in a fast paced, E-Commerce distribution environment

  • Maintain a motivating and positive leadership presence through active associate engagement

  • Promote a culture of safety among associates by prioritizing safety protocols

  • Drive success by motivating, teaching, and holding team members accountable

  • Conduct daily shift briefings

  • Ensure adequate staffing for each shift based on resources and associate skill-sets

  • Provide associates with meaningful developmental opportunities

  • Proactively identify and lead process improvement initiatives

  • Regularly evaluate associate performance, including annual review

  • Maintain documentation on associate attendance, productivity, behavior, and safety

  • Ensure fiscal responsibility through labor and supply cost control

  • Promote positive team relationships through effective communication and recognition


  • Stand for long periods of time and walk continuously

  • Pull merchandise from multiple levels of shelving or move merchandise as needed

  • Climb stairs and perform work at platform heights up to 60 feet

  • Lift up to 50lbs. Specific weight requirements may vary within each department


  • Bachelor's Degree in Business Management, Logistics or equivalent work experience

  • Two years supervisory experience, preferably in a warehouse or distribution center environment

  • Excellent interpersonal skills, oral and written communication skills, and strong attention to detail

  • Intermediate computer skills including Microsoft Office Suite and Kronos Time-keeping Software Solutions

  • Schedule flexibility, including nights and weekends

  • Ability to step in and support other departments as needed

  • Bonus:Bilingual in Spanish

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

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Supervisor - DC Operations

American Eagle