Responsible for supervising the performance of Inbound Sales Customer
Account Executives (CAE) to maximize customer growth. Supports upper
management by participating in the development and execution of
acquisition, upgrades, and retention plans. Executes incentive program
to generate the sales of products and services. Interfaces with other
internal sales and marketing groups to coordinate programs and adhere to
distribution channel requirements. Coordinates and supervises day-to-day
Inbound Sales efforts of the assigned Inbound Sales Representatives to
meet sales revenue objectives. Customarily and regularly directs the
work of at least two or more other full-time employees or their
Employees at all levels are expect to:
you do your job
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
game-changing technology, products and services, especially our digital
tools and experiences
open to new ideas
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
Drive results and growth
Respect and promote inclusion and diversity
Do what's right for each other, our customers, investors and our
ensure effective performance.
goal setting, periodic meetings, and recommendation of incentive plans.
reached and motivates department to meet these goals.
one-on-one coaching/ mentoring) by focusing on the sales process to
ensure maximum lead generation and high closure rates for new business.
and provides on-going sales coaching, performance feedback, and
quarterly performance plan reviews.
Representatives in order to maintain required service levels, provides
immediate feedback to associates to enhance call quality and increase
nights and weekends, variable schedule(s) and overtime as necessary.
Bachelor's Degree or Equivalent
Comcast is an EOE/Veterans/Disabled/LGBT employer