Position Purpose: Oversee the day to day work functions of the assigned area, provide support to staff and exercise cost control in order to accurately and timely process members' medical claims.
Hire, inspire, motivate, coach, counsel and supervise staff.
Monitor performance of employees
Assess and allocate work volumes on a daily basis.
Special project work as assigned.
Ensure task completion and performance goals are met, such as Quality, Adherence, service levels
Identify and resolve operational problems
Accountable for daily/weekly/monthly activities of all team members
Education/Experience: Associate's degree in related field or equivalent experience. 2 years of claims processing, healthcare, customer service, or supervisory/lead experience. Previous experience as a lead in a functional area or managing cross functional teams on large scale projects.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.