Supervisor, Business Development And Inside Sales

Spireon Irving , TX 75060

Posted 1 week ago

Job Description

Inside Sales / Business Development Sales Center Supervisor

We are looking for a dynamic and motivational leader for a new Lead Development Supervisor role. We are growing rapidly and this opportunity is a result of the transportation industry recognizing our products as first in class. The Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, maintaining professional and industry knowledge, and accomplishing organizational goals. The supervisor will be a cheerleader, subject matter expert and motivator - supporting on-the-floor activities of our Lead Development Reps.

Manage by walking around. Be visible to answer questions.

Monitor queue. Keep agents aware of calls waiting, abandonment rate, etc.

Become a subject matter expert and remain visible and available to answer questions.

Provide ongoing training to Lead Development Representatives

Take escalated calls that agents cant handle and be available when an agent appears to need assistance.

Motivate and encourage agents through positive communication and feedback

Monitors and evaluates interactions to ensure that performance standards, call volume target and other KPIs are met.

Demonstrates a thorough knowledge of the company processes and procedures.

Experience and Qualifications

1-2 years of Inside Sales / Business Development supervisory experience preferred

Expert level understanding of a sales process and lead generation operation that results in qualifying and closing sales quickly.

Ability to coach and develop others.

Excellent verbal and written communication skills.

Experience working in a fast paced, demanding environment.

People management or performance management in a lead or supervisory role.

Company Description

Spireon, Inc. is North Americas leading connected vehicle intelligence company, providing businesses and consumers with powerful insights to track, manage and protect their most valuable mobile assets. The award-winning Spireon NSpire platform supports nearly 4 million active subscribers across the companys growing suite of products for new and used car dealers, lenders and financial institutions, rental car agencies, commercial and local fleet operators, and consumers. Learn more at www.spireon.com.
Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Business Development Consultant / K12

Uworld

  Posted Today

VIEW JOBS 5/24/2018 12:00:00 AM 2018-08-22T00:00 Outside Sales Representative SAT / ACT / COLLEGE PREP PRODUCTS Salary: $Base 55k plus commission (est $100k potential) UWorld is the worldwide leader in online practice question banks. Since 2003, millions of students have used UWorlds products to prepare for their high-stakes examinations. At UWorld we have a relentless focus on quality and we are rapidly expanding and innovating. We know that students facing difficult, high- stakes exams need great practice resources so they can perform their best. Our experts are passionate about creating practice questions that match the style and difficulty level seen on the SAT and ACT exams. Our innovative team is rapidly expanding. UWorld is currently searching for a talented and competitive Business Development Consultant (BDC) who will be responsible for growing new business opportunities in the UWorld College Prep division. The BDC will work with the Business Development Manager in growing the institutional B2B business through direct outreach. The ideal candidate will be an expert relationship manager securing bulk purchase agreements and institutional purchases with secondary high schools within an assigned territory. QUALIFICATIONS: Minimum Education Required: Bachelors in Marketing, Communications, Business or relevant field preferred. Minimum Experience Required: Must have at least five years outside sales experience Previous sales experience in the K-12 education or publishing fields preferred, but not required Ability to travel up to 50% within defined geographic region Proven ability to convert prospects and achieve sales quotas Experience in qualifying opportunities, account development and time management Required Skills: Proficient in MS Office/Working knowledge of IT and marketing software (e.g. CRM, SalesForce etc) Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers Aptitude for problem solving and the ability to determine solutions for customers using a consultative sales approach Possesses an energetic, outgoing, and friendly demeanor Outstanding organizational abilities with adaptive and collaborative mindset Persuasive and goal-oriented JOB DUTIES: (Including but not limited to) New Account Development (70%) * Research potential sales opportunities within assigned region to target key contacts * Forecast sales, develop out of the box sales strategies/models and evaluate their effectiveness * Prospect and build a sales pipeline via multiple mediums (email, phone, trade show leads, and inbound website leads). * Call into institutional prospects from new and existing leads as generated by inside sales representatives. * Set up email campaigns with Inside Sales Representative to source additional leads and inquiry opportunities * Prioritize meetings with decision makers and conduct on-site presentations and sales demos * Conduct webinar presentations to student groups * Attend conferences and tradeshows to interact with B2C and B2B prospects * Maintain a high level of attention to detail managing all respective sales activities (notes, follow-ups, emails, call logs). * Meet monthly and quarterly goals set based on goals set for new sales revenue. Account Maintenance (20%) * Maintain active communication and account management of established key relationships. * Work in coordination with sales and marketing team to communicate and document market insight, feedback and customer takeaways * Implements an account management plan that optimizes revenue growth and inspires customer loyalty * Serve as the primary contact and liaison in servicing institutional partnerships * Conduct ongoing needs, analysis, and research of customer requirements * Submit reports on your sales activity regularly into the companys CRM software, and maintain clean and updated records for all leads and customers Team Collaboration (10%) * Work in tandem with Inside Sales Representative to maintain customer data and market insights * Participate in team meetings and take responsibility for sales improvement initiatives and other assigned action items. KEYWORDS: "Relationship manager", "account manager", "account management", "key accounts", "sales manager", "sales management", "business development manager", "business development consultant" "educational sales" "K-12" "Secondary schools sales" "textbook sales" "SAT Sales" "ACT prep sales" "College prep sales" UWorld is an equal opportunity employer of all qualified persons. The Company does not discriminate on the basis of race, color, national origin, gender, handicap or disability, or age in any of its policies, procedures, or practices in compliance with Title VI of the Civil Rights Act of 1964 (pertaining to race, color, and national origin), Section 504 of the Rehabilitation Act of 1973 (pertaining to handicap), and the Age Discrimination Act of 1975 (pertaining to age). This non-discriminatory policy covers hiring and employment at the Company. Uworld Irving TX

Supervisor, Business Development And Inside Sales

Spireon